Dealer damaged all of my wheels! :(
07-16-2008, 06:13 PM
#46
Registered User
Join Date: Jan 2008
Location: Saint Simons Island, GA
Posts: 1,213
Likes: 0
Received 2 Likes
on
2 Posts
+1 for Nationwide Infiniti
Just spoke to the service manager, Jeff. He explained that he just got the OK from management and Infiniti to order me a new set of wheels. Should be in early next week.
He also apologized for the inconvenience and said he is trying to make everything right for me.
Yes -- this was a big inconvenience but still everything was taken care of and I am still a happy Infiniti customer!
Just spoke to the service manager, Jeff. He explained that he just got the OK from management and Infiniti to order me a new set of wheels. Should be in early next week.
He also apologized for the inconvenience and said he is trying to make everything right for me.
Yes -- this was a big inconvenience but still everything was taken care of and I am still a happy Infiniti customer!
07-16-2008, 10:36 PM
#49
3 days after I picked up my car, I noticed one of my rear wheels with an 8 inch curb rash. It may or may not have been there when I took delivery but I've only had it for 3 days. (Must've missed it when we did the inspection checklist before I drove it off the lot) So, I showed it to my salesman and he spoke with someone at service department and told them to replace it "under warranty".
07-16-2008, 10:40 PM
#50
Registered User
Join Date: Jun 2008
Location: Ewa Beach, Hawaii and Guam
Posts: 315
Likes: 0
Received 1 Like
on
1 Post
Good idea but I dont think the dealer would do that.
3 days after I picked up my car, I noticed one of my rear wheels with an 8 inch curb rash. It may or may not have been there when I took delivery but I've only had it for 3 days. (Must've missed it when we did the inspection checklist before I drove it off the lot) So, I showed it to my salesman and he spoke with someone at service department and told them to replace it "under warranty".
3 days after I picked up my car, I noticed one of my rear wheels with an 8 inch curb rash. It may or may not have been there when I took delivery but I've only had it for 3 days. (Must've missed it when we did the inspection checklist before I drove it off the lot) So, I showed it to my salesman and he spoke with someone at service department and told them to replace it "under warranty".
07-24-2008, 01:32 PM
#55
Registered User
Join Date: Dec 2007
Location: Sugar Land, TX
Posts: 196
Likes: 0
Received 0 Likes
on
0 Posts
07-24-2008, 01:54 PM
#56
Registered User
Join Date: Nov 2007
Posts: 62
Likes: 0
Received 0 Likes
on
0 Posts
07-25-2008, 03:26 PM
#60
Registered User
Thread Starter
iTrader: (1)
Join Date: Apr 2006
Location: Owings Mills, MD
Posts: 280
Likes: 0
Received 0 Likes
on
0 Posts
Well went to the dealer today to get my new wheels put on and I come to find out they ordered the WRONG WHEELS!!!
They ordered wheels for my old G35 coupe. GRRRRRR
They ordered wheels for my old G35 coupe. GRRRRRR