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Dealer handling fees and VPP

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Old 10-11-2009, 11:58 AM
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dkmura
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Dealer handling fees and VPP

We all know these are pure profit, but some dealers insist on collecting them even with VPP. Does this vary state-by-state, and have many G37 customers been subject to paying this? I'm in Colorado and would be especially interested in hearing from anyone in my geographic area!
Old 10-23-2009, 10:22 AM
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Mike
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Dealer handling fees? As in documentation?

In california, the fee is standardized at $45 for sales, and $55 for leases.

The fees pay for the people in the back office at the dealership who process all the paperwork. There is a lot more to selling a car than collecting money and depositing it.
Old 10-23-2009, 12:06 PM
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dkmura
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It appears that dealer handling fees DO vary state-by-state. In Colorado, they can range from $400-700 and while dealers everywhere claim they go to "processing the paperwork", the reality is they are a profit center. Under a VPP deal, there is a handling and processing fee paid for by the factory (on A and B deals) or 1/2 by the factory and 1/2 by the customer (on C and D deals). Thus, you are already paying the fee. I found in my VPP deal that this extra charge was open to negotiation.

I refused to pay it (or any portion) and my VPP deal went through without it being included.

Last edited by dkmura; 12-21-2009 at 10:40 PM.
Old 10-23-2009, 02:15 PM
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da mayor
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VPP is a great way to purchase a vehicle. DMV fees are different per county and state
Old 01-11-2010, 11:03 PM
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dkmura
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The DMV fees were already included in the costs. What Colorado dealers were getting by with is charging every customer an additional $500 fee for their handling and processing.
Old 01-12-2010, 06:16 AM
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jmark
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My dealer charges $199 doc fee. The first dealer I talked with wanted $599.
Old 01-12-2010, 10:18 AM
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colburs
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Not sure if this is true or not but my dealer in CT told me that the dealer is allowed to charge this fee (referred to as "conveyance") as long as EVERY customer is charged the fee. By CT law they are not allowed to negotiate the fee out or down.

My dealer in FL who I ultimately ended up buying from (nothing to do with conveyance fees) did not charge me the conveyance fee.

In both cases the "conveyance" fee did not include the DMV fees (tax, title, reg).

To answer your question, go to the Nissan VPP website. I recall researching this and finding that dealer's ARE allowed to add in their standard documentation and processing fees.

I got the impression that the dealer makes more money on a VPP deal than a similarly priced non-VPP deal (their tone and posture totally changed once I told them I had VPP). So eventhough they are allowed to charge the fee you may be able to talk them out of it especially if you openly discuss the fact that they are getting a decent profit within the structure of the VPP program.
Old 01-12-2010, 11:55 AM
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chasemyaccord
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You're not talking about destination fees are you? I haven't really heard of "dealer handling" fees. VPP will only get you a discount on delivery fees (in addition to the car of course).
Old 01-12-2010, 01:12 PM
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Mike
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Dealers are allowed to tack on whatever fees they want to. It's up to the customer to decide if they want to pay them or not.

Chase, you just happened to come to the right dealership and talk to the right guy
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