INFINITI Recalls

Check for recalls on your vehicle by make, model, and year.





Frequently Asked Questions - FAQ


What is a recall notice?

A vehicle recall is an announcement from a vehicle manufacturer or from the National Highway Transportation and Safety Association (NHTSA) that the vehicle or some aspect of the vehicle, including motor, car seats, trim and tires, fails to meet minimum safety standards and should be corrected. A recall notice can affect just a few vehicles within a certain make, be applicable to those with specialized parts or trims, or cover an entire line of make or model. Recalls can be for something as major as airbag or tire failures, or for something smaller like an engine valve malfunction which causes the fuel gage to stop working. Famous examples include the Ford Pinto recall when it was discovered that the gas tanks could become pierced by rear bolts, and thus explode; and the Takata air bag recall which addressed air bags exploding under certain conditions.


Are recalls mandatory?

Since vehicle and equipment recall notices are issued for safety, owners should make arrangements to bring the vehicle to the manufacturer to correct the problem. In certain extreme cases of safety violations, the recall notice will indicate that the owner should not drive the vehicle.


Do I have to pay or will the manufacturer pay for the recall related repairs?

Manufacturers are required to pay for safety recall-related repairs for any car that is 15 years old or younger (from the date sold to the first owner). It's possible that manufacturers will also pay for older vehicles, depending on the repair and scope of the issue.


How do I find out if there is a recall on my vehicle?

Vehicle owners should receive a notice in the mail from any safety recall, but the (website) Recall tool will allow you to select recalls by vehicle year, make, and model.

INFINITI Recent Recalls

  • INFINITI G37

    VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    Running Sequence Number: 95052

    Campaign Number: 11V538000

    Make: INFINITI

    Model: G37

    Year: 2011

    MFR Campaingn Number: N/A

    Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    Manufacturer: NISSAN NORTH AMERICA, INC.

    Begin Date of Manufacturing: 07-02-2011

    End Date of Manufacturing: 08-29-2011

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1788

    Date Owner Notified: 12-05-2011

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: 11-04-2011

    Record Creation Date: 11-09-2011

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.

    Consequence: THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.

    Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

    Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP: //WWW.SAFERCAR.GOV .

    Recall Component ID: 000044478001064778000000238

    Manufacturer-Supplied Component Name: N/A

    Manufacturer-Supplied Component Description: N/A

    Manufacturer-Supplied Component Part Number:

  • INFINITI G37

    VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    Running Sequence Number: 95053

    Campaign Number: 11V538000

    Make: INFINITI

    Model: G37

    Year: 2012

    MFR Campaingn Number: N/A

    Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    Manufacturer: NISSAN NORTH AMERICA, INC.

    Begin Date of Manufacturing: 07-02-2011

    End Date of Manufacturing: 08-29-2011

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1788

    Date Owner Notified: 12-05-2011

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: 11-04-2011

    Record Creation Date: 11-09-2011

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.

    Consequence: THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.

    Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

    Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP: //WWW.SAFERCAR.GOV .

    Recall Component ID: 000044478001346772000000238

    Manufacturer-Supplied Component Name: N/A

    Manufacturer-Supplied Component Description: N/A

    Manufacturer-Supplied Component Part Number:

  • INFINITI G37

    AIR BAGS

    Running Sequence Number: 80560

    Campaign Number: 08V521000

    Make: INFINITI

    Model: G37

    Year: 2008

    MFR Campaingn Number: N/A

    Component Name: AIR BAGS

    Manufacturer: NISSAN NORTH AMERICA, INC.

    Begin Date of Manufacturing: 06-20-2007

    End Date of Manufacturing: 10-25-2007

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 204361

    Date Owner Notified: 11-04-2008

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: 10-07-2008

    Record Creation Date: 10-07-2008

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).

    Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.

    Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

    Notes: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP: //WWW.SAFERCAR.GOV.

    Recall Component ID: 000028338000396670000000256

    Manufacturer-Supplied Component Name: N/A

    Manufacturer-Supplied Component Description: N/A

    Manufacturer-Supplied Component Part Number:

  • INFINITI G37

    ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 80561

    Campaign Number: 08V521000

    Make: INFINITI

    Model: G37

    Year: 2008

    MFR Campaingn Number: N/A

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: NISSAN NORTH AMERICA, INC.

    Begin Date of Manufacturing: 06-20-2007

    End Date of Manufacturing: 10-25-2007

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 204361

    Date Owner Notified: 11-04-2008

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: 10-07-2008

    Record Creation Date: 10-07-2008

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).

    Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.

    Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

    Notes: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP: //WWW.SAFERCAR.GOV.

    Recall Component ID: 000028338000396670000001105

    Manufacturer-Supplied Component Name: N/A

    Manufacturer-Supplied Component Description: N/A

    Manufacturer-Supplied Component Part Number:

  • INFINITI Q70L

    POWER TRAIN: DRIVELINE: DRIVESHAFT

    Running Sequence Number: 259888

    Campaign Number: 24V470000

    Make: INFINITI

    Model: Q70L

    Year: 2015

    MFR Campaingn Number: R24A5, R24A7

    Component Name: POWER TRAIN: DRIVELINE: DRIVESHAFT

    Manufacturer: Nissan North America, Inc.

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 7222

    Date Owner Notified: 08-13-2024

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: 06-21-2024

    Record Creation Date: 06-24-2024

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

    Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

    Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000127148005648998000000192

    Manufacturer-Supplied Component Name: Propeller shaft

    Manufacturer-Supplied Component Description: VQ35H Prop Shaft

    Manufacturer-Supplied Component Part Number: 37000-3WG0A


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