Graham

So I needed to have the TSB done for the VVEL 2 sensor or whatever it is, for engine knocking. But I didn't do it immediately, I was prompted to go to service with my oil change indicator. So I called in on the way home from work, dropped the car off, and took their loaner. I signed saying I'd pay for the oil change, but of course they did the TSB for the engine knock, which is a reprogramming of the computer, and changing the oil. So go to be wrung up and she says, "no charge for the oil change, it was part of your TSB update." Its only $40 or so, but hell thats an extra tank of gas. So if its not bothering you too much, I'd just wait to service this TSB until you need your oil changed.

nogoodname

iTrader: (3)

^^ thanks, lets see if that works out here

notalk

BUT, per Infiniti, once you change to the Nissan Ester oil, which they used for the TSB, you must continue using the Nissan Ester oil (AT $12/QT!).

You think you saved money, but, now, they got you.

Graham

No the service rep told me after this oil change you can go back to regular synthetic or whatever it is that Infiniti usually uses.

notalk

I don't doubt that is what the service rep told you. But, Infiniti customer service is saying the opposite. And, since they're the ones who ultimately pay for warranty repairs, switching from Nissan Ester oil could cause Infiniti to not honor future VVEL or noise repairs under warranty.

Graham

Well I heard what she said.
And Infinti will sure as hell WILL fix any VVEL problem I have. My car is bone stock aside from tint. Any problem that happens in my car is strictly because Nissan engineering, almost gives me some piece of mind, but I like modified cars, so that shouldn't last much longer. Regardless I just let Infiniti do the maintance, so that's there problem if they don't check the records. I recently found out that all their service is linked, as my last name at a brand new dealership was able to pull up a maintance record. But they have no grounds to deny a warranty problem.

Kidcane

iTrader: (7)

They did the smae exact thing for me. I was planning on paying for the oil change but because it was part of the TSB, they did not charge me a penny.

g37sick

ya cuz they realized the ****ed up with the whole ester oil thing

speedracer g37

iTrader: (4)

is this tsb mandatory or are they doing the reprogramming only for those owners with the vvel tap.