I enjoy Gwinnett's service department but I recently came in to the sales department that was not a joy. The guy had no idea what he was talking about, knew nothing of any of the cars, didn't take me seriously to begin with, and when I told him I'd leave to shop around some more, he said he'd bring me a business card to only have his manager come out and hassle me like I was an idiot implying I had no idea what I was doing. I still didn't get that business card.


You can say that but some people don't think like that. There was a recent study that came out stating that car dealerships sell more car off of their service rather than price. If their service is good enough to make the customer feel good about everything, then the customers are often times willing to pay a little extra.

 

Not a fan of Roswell Infiniti.

 

That's my take so far as well with their service department...

That leaves Nalley and Gwinett in North Atlanta... Who do you recommend, drift?

 

I take mine to gwinnett for service. There is always a diagnostic fee per what you were told. The head tech there is very good at what he does. I trust them.

 

The Marietta dealer seemed pretty nice and friendly. I would go back in a heart beat. Haven't had any experience with Gwinnett.

 

For Service, I go to Nalley Decatur since they are close to me and they have always been good to work with. They have stayed on top of the TSB's and never a hassle about warranty work. They did once overtighten my oil drain plug and break the washer, causing a slow leak. But all in all, have done a good job so far. Jeff is the service advisor I have used. I would recommend him. I have also added Stillen Gen 3's and so far they have not used that as an excuse to try to get out of any warranty work.

As far as buying a new car, I have heard a lot of good things about Infiniti of South Atlanta.

 

I'm now a huge fan of Infiniti of Gwinnett for service.

 

Really enjoyed their service the few times I've gone.

 

I'm moving back to Atlanta from Greenville, SC. In Greenville they didn't charge me any fees for any warranty work. I've only paid for the alignment after my Eibach drop. Which dealers don't charge fees in the ATL area?

 

None of them should charge for warranty repair.

 

Buying mine at Roswell was a really nice experience. Friendly, knowledgeable, and willing to negotiate. First service coming up soon and I'll be taking it there probably, I'll check back in with how things go after that.

 

Does anybody have any dealings with Infiniti of south Atlanta?????

 

I would say call Lorenzo Duckworth the internet manager at South Atlanta. He was nice to work with although we couldn't make the deal work I would consider the dealership on my next purchase.
If you are open to any dealership in ATL I would highly recommend you speak with Myshia Hill at Nalley Infiniti - Marietta. This is where I bought my 2011 M37s back on March. She was great and they made me the best deal of any of the ATL dealerships.I was very pleased with my car buying experience.

 

How are ATL dealers with warranty work on modified cars? I've been to Nalley a couple of times, but never after modifying my car.