Bad News.....verry Bad News...
#17
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Join Date: Apr 2005
Location: In a Big Azz House!!!
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Originally Posted by terryw
passport infiniti is really great with customer service. I can vouch for that.
#18
Originally Posted by LEK
where are they?
#21
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Join Date: Aug 2004
Location: Scottsdale, AZ
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yeah I was definitely put in that ****ty situation with IOC fellas. Do NOT let them wash your car if you have aftermarket wheels. What a headache that was getting them fixed, and they haven't shined the same since... which also led to the service rep quitting her job and the detailing contractor to be fired..oops
#24
IOC found my rotors were warped at 18k miles. I told vince I think his name was, that we get 20% off and he was like, I can do 15%. I said no, we were told 20% and held my ground.
I dont know whats up with that.
I dont know whats up with that.
#25
Originally Posted by clokwork
IOC found my rotors were warped at 18k miles. I told vince I think his name was, that we get 20% off and he was like, I can do 15%. I said no, we were told 20% and held my ground.
I dont know whats up with that.
I dont know whats up with that.
#27
Originally Posted by clokwork
yeah. I am really only going there because of location at the moment.
#30
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iTrader: (8)
Originally Posted by LEK
^^ no...some dumba$$ foreigner who doesn't read or speak a drop of english will take off the post its... and wash the car thinking they did me a favor!!
Yea, they would vacuum up them post-it. haha. I'd say we work on something with Rosenthal.
Jeff(Destro), since you know the manager, would you be able to kick things off and talk to the manager about club discount? This would be a great oportunity for them to win back some peeps.
~Khoa