I made appointment with Infiniti of Chantily
11-22-2005, 03:28 PM
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I made appointment with Infiniti of Chantily
Going to go in and get oil change with synthetic and seat motor replaced. My drivers side seat motor is not working. Spoke to a gentleman by the name of Ryan Myers (service advisor) he was referred by Anton of IOC. Pleasant on the phone... appointment is scheduled for Monday at 7:00am with loaner. Will update everyone on my experiences when the service is complete.
--Lek
BTW... I originally called my service advisor at Rosenthal... Ian.. and he no longer works there... the phone rang about 20 sometime times... the girl at the front desk put me on hold for probably 15 minutes to find me a new service advisor... at that time I instant messaged Anton who hooked me up with a service advisor and in less than 2 mins. I had my appointment.
--Lek
BTW... I originally called my service advisor at Rosenthal... Ian.. and he no longer works there... the phone rang about 20 sometime times... the girl at the front desk put me on hold for probably 15 minutes to find me a new service advisor... at that time I instant messaged Anton who hooked me up with a service advisor and in less than 2 mins. I had my appointment.
Last edited by LEK; 11-22-2005 at 03:33 PM.
11-22-2005, 05:17 PM
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Ian doesn't work there anymore? He seemed to be a nice guy and was my service guy too.
I had the same experience with IoC and will most likely do my service there even though it's a bit farther.
I had the same experience with IoC and will most likely do my service there even though it's a bit farther.
11-22-2005, 07:55 PM
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Rosenthal is losing its reputation...not just Rosenthal infiniti but including body shops as well.
anyways IoC is working really hard to get a good reputation around this area...especially, to us since we have XX numbers of people in NGC...(how many members we have o_O?)
well lek, aren't you supplying the synthetic for your oil change?
how much are you paying them to do it for you?
thx.
anyways IoC is working really hard to get a good reputation around this area...especially, to us since we have XX numbers of people in NGC...(how many members we have o_O?)
well lek, aren't you supplying the synthetic for your oil change?
how much are you paying them to do it for you?
thx.
11-23-2005, 11:25 AM
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Ian was a nice guy but he didn't sell any service, all he could do was warranty work. he was almost too nice of a guy b/c he didn't want to charge people for anything and the big bosses don't like to see stuff done for free. He's doing fine now though he's back working on motorcycles
11-23-2005, 01:28 PM
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LOL Let's have a NGC mini meet. I got an appt at 8AM at IOC. What time you gonna be up there tik? I got them changing over to Mobil1 Synthetic and fixing my rear clicking noise.
Also, Walmart has the big jug of Mobile 1 for $20. Best deal ive seen. Just an FYI. I LOVE WALMART
Also, Walmart has the big jug of Mobile 1 for $20. Best deal ive seen. Just an FYI. I LOVE WALMART
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11-23-2005, 01:37 PM
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C'mon man, as a FCPS employee, I thought you'd know Walmart was bad for America - http://www.walmartmovie.com/
11-28-2005, 10:54 AM
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Originally Posted by lakbum
Ian doesn't work there anymore? He seemed to be a nice guy and was my service guy too.
I had the same experience with IoC and will most likely do my service there even though it's a bit farther.
I had the same experience with IoC and will most likely do my service there even though it's a bit farther.
yeah Ian was a cool dude. He was also an ex member of a bikers gang LOL
11-28-2005, 10:56 AM
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Originally Posted by JDM 350GT
Rosenthal is losing its reputation...not just Rosenthal infiniti but including body shops as well.
anyways IoC is working really hard to get a good reputation around this area...especially, to us since we have XX numbers of people in NGC...(how many members we have o_O?)
well lek, aren't you supplying the synthetic for your oil change?
how much are you paying them to do it for you?
thx.
anyways IoC is working really hard to get a good reputation around this area...especially, to us since we have XX numbers of people in NGC...(how many members we have o_O?)
well lek, aren't you supplying the synthetic for your oil change?
how much are you paying them to do it for you?
thx.
11-28-2005, 11:07 AM
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Originally Posted by infiniticoupe35
Ian was a nice guy but he didn't sell any service, all he could do was warranty work. he was almost too nice of a guy b/c he didn't want to charge people for anything and the big bosses don't like to see stuff done for free. He's doing fine now though he's back working on motorcycles
With his positive attitude I actually came in for every service that was scheduled. I could have save a bunch of money on the 30k service doing some of the stuff myself and having a friend with 15 years automotive experience work on the harder parts on the maintenance. But I went into Rosenthal anyways to get the service done. I wish there were more service advisors like Ian.
11-28-2005, 11:09 AM
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Originally Posted by wanalaugh74
LOL Let's have a NGC mini meet. I got an appt at 8AM at IOC. What time you gonna be up there tik? I got them changing over to Mobil1 Synthetic and fixing my rear clicking noise.
Also, Walmart has the big jug of Mobile 1 for $20. Best deal ive seen. Just an FYI. I LOVE WALMART
Also, Walmart has the big jug of Mobile 1 for $20. Best deal ive seen. Just an FYI. I LOVE WALMART
11-28-2005, 11:09 AM
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don't get me wrong ian was a nice guy and while there is alot of warranty work there is also alot of customer pay work and her tried to make all of the customer pay work warranty, which may sound good to the customer but it ended up getting him fired