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ARK PERFORMANCE INC: Prototype true dual exhaust installed w/ VIDEO. GAME OVER..

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Old 06-10-2010, 08:49 AM
  #346  
EnfinitI
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Whoo hoo. I just got my ARK Exhaust from FedEx yesterday. I'm going to be installing it this weekend. Thanks to Lou at Amplified.
Old 06-10-2010, 11:10 AM
  #347  
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Alex, I'm still awaiting a reply to the PM I sent last week...
Old 06-10-2010, 01:48 PM
  #348  
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Please give me a call today so I can help you out and answer your questions directly.
909.391.1275

Alex
Old 06-10-2010, 02:08 PM
  #349  
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^ Okay thanks. I'll call you around 12:30ish CA time.
Old 06-10-2010, 03:49 PM
  #350  
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Hey Alex. I just called an a worker said that you weren't there and he wasn't aware of my issue. He said you'll be there tomorrow, so I'll try you again around lunch time tomorrow.
Old 06-10-2010, 04:05 PM
  #351  
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Man, my friend has been trying to deal with them for the longest time about getting the defective part replaced. They want 600 bucks deposits for mistakes they made lol.
Old 06-10-2010, 04:35 PM
  #352  
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sup eric!

i don't know if they want the parts of mine back as they're obviously cut wrong. they belong in the trash.
Old 06-10-2010, 06:41 PM
  #353  
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Originally Posted by finagle69
sup eric!

i don't know if they want the parts of mine back as they're obviously cut wrong. they belong in the trash.
sup John, it's been awhile lol. how are you?

anyway,
i don't know how it looks like down there but when i sat in his car there's literally vibrations coming underneath and you can feel it inside the cab. he went back to the muffler shop and took some pictures and i can see the pipings don't fit well. it's touching his car and that's probably why there's vibrations. also, the rear section of his exhaust tips doesn't align right also.
i feel that ARK should send out revised replacement parts WITHOUT DEPOSITS from your customers. it's not like it's the customers fault to begin with lol. suck it up ARK!
Old 06-11-2010, 04:47 AM
  #354  
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Originally Posted by Weiboy718
sup John, it's been awhile lol. how are you?

anyway,
i don't know how it looks like down there but when i sat in his car there's literally vibrations coming underneath and you can feel it inside the cab. he went back to the muffler shop and took some pictures and i can see the pipings don't fit well. it's touching his car and that's probably why there's vibrations. also, the rear section of his exhaust tips doesn't align right also.
i feel that ARK should send out revised replacement parts WITHOUT DEPOSITS from your customers. it's not like it's the customers fault to begin with lol. suck it up ARK!



Totally AGREE w/ this!!
Old 06-11-2010, 01:09 PM
  #355  
ARKperformance
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This is a core charge that is fully reimbursed. We are replacing the muffler for free. I don't know where you got that idea that we are "charge" for our mistakes. We take care of our customers and do it in a very fair manner.

here is a breakdown of the process.
Pay 600 dollars
You ship out the old exhaust
We receive the old exhaust
We fully reimburse you 600 dollars
We ship out new exhaust system

Alex

please give me a call today for im in the office


Originally Posted by Weiboy718
sup John, it's been awhile lol. how are you?

anyway,
i don't know how it looks like down there but when i sat in his car there's literally vibrations coming underneath and you can feel it inside the cab. he went back to the muffler shop and took some pictures and i can see the pipings don't fit well. it's touching his car and that's probably why there's vibrations. also, the rear section of his exhaust tips doesn't align right also.
i feel that ARK should send out revised replacement parts WITHOUT DEPOSITS from your customers. it's not like it's the customers fault to begin with lol. suck it up ARK!
Old 06-25-2010, 11:17 AM
  #356  
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Alex, any word from your guys about my situation?
Old 06-25-2010, 02:59 PM
  #357  
ARKperformance
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No delays. Everything is still on schedule

Alex
Old 06-30-2010, 06:23 PM
  #358  
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i emailed you Alex, but no response yet?
Old 06-30-2010, 06:57 PM
  #359  
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Originally Posted by joey'g37
i emailed you Alex, but no response yet?
Call him, you'll get through much faster than PM. He'll be able to help a lot more if you give him a call
Old 07-01-2010, 05:02 PM
  #360  
ARKperformance
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all emails replied. Sorry for that delay.


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