jarborn1

iTrader: (5)

That is the point at least i was making.. How can they try and come out with one intake, make 22 of them, and **** at least one up?? And then go and justify being compared with the best brand names in the business...

Years of quality and R&D went into ARC and HKS's products to give them the reputation they have and ultimately allow them to charge such high prices..

Like i said in another post, i couldnt build a car in my basement and come out saying how great the quality was, r&d, craftsmanship etc.. And try and sell it against an F430 or Lp640...People would think i was crazy..y? Because i dont yet have that reputation..

I think the $800 intake with limited production from a new company was a very ballzy move and will DEF rub people the wrong way... But then again no company was ever successful without taking a few chances..

jarborn1

iTrader: (5)

G37Rider.....

If SE wants to be in the "Big Leagues" as you put it, and produced ONLY 22 of an intake.. Dont you think they would have at least given all 22 a look over before they went out?? I mean seriously.. It was only 22..Such an easy issue to resolve and they let it just slip right by??? $800 and trying to justify yourself as a big leaguer and you cant even look over 22 limited edition intakes before they go out??

G37Rider92649

iTrader: (13)

Im very open and I absolutely see your point of view, I don't blame you for seeing in that way either. Thus we shall wait for the guys at Status Elite to go on here and see what say and do for DjJones. Everything you say is an opinion or as I read it. I got my status elite and it was installed fine, no problems with it what so ever. And trust me when I say this, every company has it faulty even when creating their newest product, no one is perfect. I know myself with hks, i was basically one of the 1st g35s with their new gt supercharger that released in March 08. I have always been a quality head.

DrJones

iTrader: (1)

Take $799 and flush it down the toilet. Then you tell me to relax.

The issue is resolved as I am sending the defective system back to Lou and he is issuing a full refund but that does not change anything. I was sold a defective system by a company that made some serious boasts on these boards as quoted by many.

Once again my question is, "Where is the quality control?" Especially on a limited run item such as this.

G37Rider92649

iTrader: (13)

I'm glad Lou gave you a full refund immediately, and that's outstanding customer service, while other companies would've took time to even think to refund the money before trying to get your intake fixed first. I understand your anger and I would be pissed too if I received something that I spent 799 for and it didn't work. That's why i said let's wait for Status Elite to come in here, I am curious myself of the issue you occurred, I want to know what happened and why too. You did not flush your money down the toilet though, you got it back.

DrJones

iTrader: (1)

It was a metaphor.

I'm a businessman also and I understand that these things happen. Great customer service is key to resolving this. I am happy that Lou was so quick to contact me and that we are getting this resolved.

I hope SE is able to identify (once they receive this back) what went wrong so that it is corrected for future applications.

G37Rider92649

iTrader: (13)

Exactly, then we have something alike, I'm business too. Great Customer service is the key to almost everything I totally agree buddy. So let's wait for SE to come in here and take care of it.

SilverRSXJezus

Vendors? Was that intended to be plural, because it seems like we're only picking on Status Elite here.


I don't think you understand how this works.

When one tries to skip the step of establishing their name from ground up, such as what Status Elite did here by skipping the low end competition like Injen and the like, they canNOT have any mishaps, however unlucky or unfortunate it may be, as that will be completely detrimental to their intent on sailing their way up to the likes of HKS, Top Secret, etc.

Point is, put your money where your mouth is. If Dr. Jones purchased a Status Elite Intake, he was purchasing it under the impression that he would get a product that would be valued to be of an $800 quality intake. Unless we live in different worlds of definitions, it would appear as if the intake he received is in fact of lower quality than a comparable Injen intake that costs what, half as much, if even?


I'm not putting words into Status Elite's mouth since they were the ones solely claiming that the point of their product is nothing BUT quality. And clearly this example of not even a MASS PRODUCED product but a LIMITED RUN, LIMITED EDITION OF 22 INTAKES, 1 out of the 22 has already basically failed its purpose.

1/22? That's nearly 5%! With that margin of bad quality for a LIMITED RUN product, I can't even fathom how much lower it would be with a mass product version.

SilverRSXJezus

I don't think you understand the situation here.


How is an intake that costs 800 dollars that can't fit the stock sensor parts and fails to live up to the standard it sets out to set an example of quality when a cheaper Injen CAI or SRI gets the job done?




Once again, it was NOT dyno-proven to be the extraordinary gains that it set out to be initially! That's the kind of deceptive business practice that many aftermarket tuning companies use when trying to sell a product that clearly can't edge out its competition. I'm not disputing the fact that there are dynos proving that there are gains to be had, but rather the fact that the numbers were skewed towards drawing more positive attention to their product than it actually deserves.

SilverRSXJezus

The big difference between Status Elite and HKS is that HKS already has an established name, so if they do screw up, it's not a problem as people can reasonably predict or expect them to pick up the slack quickly and ascend to their usual levels of quality.


Status Elite, as you said, is like a brand new company trying to put themselves out there even before giving themselves a good name.



Look at it this way: If Hyundai or Kia is a relatively newcomer to the automaker industry and decides to launch a luxury lineup to not compete with Hondas, Fords, and Toyotas, but to head straight for BMW, Mercedes, and Maserati, and their first vehicle had noticeable defects, their name would be tarnished. And honestly, from a business standpoint, that is an incredibly risky move to allow ANY sort of measurable or noticeable mistakes/error as that levels their "reputation" straight to the ground.

SilverRSXJezus

https://www.myg37.com/forums/support...re-orders.html

"Due to popular demand, and very LIMITED QUANTITY of 22 pcs only, only 20 available . Im now taking orders for the best made intake for the G37 in terms quality, build not to mention looks very effective VELOCITY STACK that makes very nice gains as well as very noticable growl."

Straight from the source.


Dyno gains were not the +20 whp as first initially claimed.


And my point is not to bash Status Elite. I have no affiliations with any aftermarket company nor am I partial towards any brand. I'm simply taking on the stance that this is a lesson to be learned by Status Elite as well as any other potential startups that setting yourself out so high and dry can be potentially disastrous from a marketing/consumer point of view if you fail to achieve your initial expectations.

dannbla

Way to step up Lou,
and ensure that the customer is happy
thats great customer service
and a great way to stand by the products you sell

I have never purchased anything from Lou, but have heard good things on these forums about him, and it's good to know he lives up to his reputation.

SOLISIMO

iTrader: (7)

Nut swinger #1 your their prime target, bc you have the money and it makes you feel better that you have #? of 22 JWT's I mean SE intakes. Your the type that buys **** so that people know you have money

jarborn1

iTrader: (5)

SilverRSX i said those exact same things in different ways...

G37Rider is friends with the guys at SE which is totally understandable why he defends their products...Which is cool i would do the same for my boys..

Hopefully this will open people's eyes alittle to the "claims" about quality made by this company...

DaKine

Wow you people are harsh. I was following the r2c intake myself and with the long delay that was claimed due to R&D, they still screwed up with the first few production pcs. I simlpy moved on to the next possible intake thread and read, reviewed my possibilities.

If we would use the auto market logic, and used mercedes as another example, to act like some of you guys here, I would be bashing them severly for selling me a 55k car that had nothing but problems. My point is, no one forced me to buy that junk mercedes but I there is no need for me to bash them on a forum, I'd simply take it up to manufacturer and get it resolved. In this case it looks like it has been so in my opinion, this thread is done.

If I may point out something, those of you who dislikes them for comparing products to established companies like HKS, I completely get it but even HKS Had really but fitment issues with my buddies Evo. Their intercooler piping didn't line up correctly and they won't even fix the problem for him. Now if he boosts hard, the coupler pops. Reputable? Maybe for some people, customer service? None! R&D that took years to do like someone here said? I highly doubt that.