Status Elite $799 Intake Silver 01/22
#168
Banned
iTrader: (13)
Yessss we just got back in town after a long weekend at Extreme Auto Fest in Los Angeles. I would like to thank everyone for chiming in to create a 11 page thread! This issue must be dealt with in a professional manner, and all I focus on is DR.JONES's concern, not any other ranting that may be in the 11 pages.
I am sorry for how this particuar kit turned out. It is the FIRST kit to have ANY issues, so we take this seriously, and would Quality Check all other intakes to ensure perfect fitment before sending out. Our mass airflow sensor blocks are custom CNC'd to a 99% fitment. Somehow there was a flaw on that block
Here is a email sent to Daniel Jones a few minutes ago regarding this concern:
Hi Daniel,
Sorry to respond a few days later, I just got on the computer after the long weekend showing at Extreme Auto Fest Los Angeles. I am very sorry with how this particular kit turned out for you. I would like to give you a couple options which you could choose. We could exchange with you another full intake kit, and you can send this back to us to inspect what went wrong. Or, you may have a full refund of the purchase amount for the intakes. Either way, we are very sorry for your experience with this particuar kit as you are the FIRST to experience ANY issues at all. For your inconvenience, we would like to offer you an additional $50 discount for any future Status Elite products you may have. You would need to notify any Status Elite vendor for them to request an additional $50 deduction passed along from Status Elite. Sorry for all your troubles, and I would like to try my best to resolve this issue as soon as possible.
Kevin Lowe
Sales Manager
I am sorry for how this particuar kit turned out. It is the FIRST kit to have ANY issues, so we take this seriously, and would Quality Check all other intakes to ensure perfect fitment before sending out. Our mass airflow sensor blocks are custom CNC'd to a 99% fitment. Somehow there was a flaw on that block
Here is a email sent to Daniel Jones a few minutes ago regarding this concern:
Hi Daniel,
Sorry to respond a few days later, I just got on the computer after the long weekend showing at Extreme Auto Fest Los Angeles. I am very sorry with how this particular kit turned out for you. I would like to give you a couple options which you could choose. We could exchange with you another full intake kit, and you can send this back to us to inspect what went wrong. Or, you may have a full refund of the purchase amount for the intakes. Either way, we are very sorry for your experience with this particuar kit as you are the FIRST to experience ANY issues at all. For your inconvenience, we would like to offer you an additional $50 discount for any future Status Elite products you may have. You would need to notify any Status Elite vendor for them to request an additional $50 deduction passed along from Status Elite. Sorry for all your troubles, and I would like to try my best to resolve this issue as soon as possible.
Kevin Lowe
Sales Manager
#173
Registered User
#176
Banned
iTrader: (13)
ME: U have hood in stock? Can i get it shipped?
Showstopper: yes we have 1 left in stock, it will be shipped out tomorrow, please send moeny to _ _ _ _ etc
ME: Sure payment sent
3 weeks later
ME: Where is my hood? it been 3 weeks
Showstopper: Out of Stock
WTF?!? AHAHAHHAHAHA