SilverTL05

I need some advice.

I recently leased 2012 G37S by using the Infiniti's pull ahead program and dropped off my 2009 G37 to my local dealer.

Since then I'm getting a certified letter from IFS stating that I terminated my lease early and I just received negative credit reporting stating that I owe them $899 for ending my lease before my contract date.

Is this normal?

What is going on with this program?

cruzmisl

Sounds like your dealership f'd up something with paperwork

jddssc121

Or the dealer scammed you. One of the two.....

BLamb

iTrader: (1)

I'd definitely be in the finance office at the dealer in the morning, they screwed the paperwork up. Sorry to hear about the trouble they're putting you through. Maybe you'll be able to get some freebies for their screw up, (maintenance plan or something of the sort is what I would ask for).

DaCePtak0n

They f'd up on your paperwork no doubt. And if it did affect your credit, that can take some serious time to undo the damage so you should surely and immediately seek some retribution.

Good luck with it all.

Btw, I hate Infiniti Financial Services...

Kidcane

iTrader: (7)

Yeah someone needs a beating. Good luck.

Goonz

iTrader: (9)

wowsers!! You need to go raise hell at the dealership!! I can supply you with a nice cricket bat..

carz

let us know what happens

kaoticdemize

iTrader: (2)

something definately got messed up, keep in mind though, it might not have been the finance department, a lot of times when things like this happen it is in the business office, it is more common then you think. The reversal will be no problem as it was not your fault, just go in and explain the situation with the notice you received and they will fix it.

SilverTL05

I called Infiniti today. They said when people use Pull Ahead program it's normal to send out the Lease Termination Notice and credit will be update with that status. Once they receive the vehicle and all the paper work in turned in they will update the credit showing $0 balance. This normally takes about 30 days, and updating the credit report will take up to 90 days. FML.

BLamb

iTrader: (1)

I'd call BS on that one, if this was "normal" they should have informed you it would happen when you signed your papers.

blnewt

iTrader: (13)

Sounds like that "pull ahead" really means "pull a head" out of their a$$.

MACS

iTrader: (3)

Where's the "like" button? HA!

SilverTL05

Like!

tejasg37x

I don't recall having this issue when I turned in a lease early under GM's program a few years back...