Need some advice
#1
Need some advice
Ok let me first start out by writing out how many times i've brought my car in for this issue:
<iframe width="420" height="315" src="http://www.youtube.com/embed/SEyX4b1olyc" frameborder="0" allowfullscreen></iframe>
December 14th 2010
March 2nd 2011
March 8th 2011
May 13th 2011
July 22nd 2011
October 31st 2011
And finally December 30, 2011.
I've been in touch with Infiniti consumer affairs about this since right after the October 31st visit where not only did they not fix it AGAIN but they damaged my car in the process as well. Pieces of the windshield cowl were not in place/cracked/dented and the interior below the steering wheel was all scratched up, same with the washi trim to the left of the steering wheel. I reluctantly agreed to take it to the same dealer one last time for the December 30th visit where the service manager took care of me. I got a loaner for 2 days and he calls me up to tell me he doesnt hear anything and he thinks its fixed, but to call him to let him know how it went. I go pick up my car and the first tiny crack in the road i hear that **** again. My question is do you think it would be unreasonable at this point to pursue the NYS lemon law? Or should I call the service manager up first and try yet again to get this fixed? Call consumer affairs pissed off and threaten to file for lemon law? Drive it off the verrazano bridge? What would you guys do
<iframe width="420" height="315" src="http://www.youtube.com/embed/SEyX4b1olyc" frameborder="0" allowfullscreen></iframe>
December 14th 2010
March 2nd 2011
March 8th 2011
May 13th 2011
July 22nd 2011
October 31st 2011
And finally December 30, 2011.
I've been in touch with Infiniti consumer affairs about this since right after the October 31st visit where not only did they not fix it AGAIN but they damaged my car in the process as well. Pieces of the windshield cowl were not in place/cracked/dented and the interior below the steering wheel was all scratched up, same with the washi trim to the left of the steering wheel. I reluctantly agreed to take it to the same dealer one last time for the December 30th visit where the service manager took care of me. I got a loaner for 2 days and he calls me up to tell me he doesnt hear anything and he thinks its fixed, but to call him to let him know how it went. I go pick up my car and the first tiny crack in the road i hear that **** again. My question is do you think it would be unreasonable at this point to pursue the NYS lemon law? Or should I call the service manager up first and try yet again to get this fixed? Call consumer affairs pissed off and threaten to file for lemon law? Drive it off the verrazano bridge? What would you guys do
#2
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Join Date: Jan 2010
Location: Riverside, CA
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If they can't fix it and it's under the law, go for it. I'd tell them you are going to call about it first.
Ok let me first start out by writing out how many times i've brought my car in for this issue:
<iframe src="http://www.youtube.com/embed/SEyX4b1olyc" allowfullscreen="" frameborder="0" height="315" width="420"></iframe>
December 14th 2010
March 2nd 2011
March 8th 2011
May 13th 2011
July 22nd 2011
October 31st 2011
And finally December 30, 2011.
I've been in touch with Infiniti consumer affairs about this since right after the October 31st visit where not only did they not fix it AGAIN but they damaged my car in the process as well. Pieces of the windshield cowl were not in place/cracked/dented and the interior below the steering wheel was all scratched up, same with the washi trim to the left of the steering wheel. I reluctantly agreed to take it to the same dealer one last time for the December 30th visit where the service manager took care of me. I got a loaner for 2 days and he calls me up to tell me he doesnt hear anything and he thinks its fixed, but to call him to let him know how it went. I go pick up my car and the first tiny crack in the road i hear that **** again. My question is do you think it would be unreasonable at this point to pursue the NYS lemon law? Or should I call the service manager up first and try yet again to get this fixed? Call consumer affairs pissed off and threaten to file for lemon law? Drive it off the verrazano bridge? What would you guys do
<iframe src="http://www.youtube.com/embed/SEyX4b1olyc" allowfullscreen="" frameborder="0" height="315" width="420"></iframe>
December 14th 2010
March 2nd 2011
March 8th 2011
May 13th 2011
July 22nd 2011
October 31st 2011
And finally December 30, 2011.
I've been in touch with Infiniti consumer affairs about this since right after the October 31st visit where not only did they not fix it AGAIN but they damaged my car in the process as well. Pieces of the windshield cowl were not in place/cracked/dented and the interior below the steering wheel was all scratched up, same with the washi trim to the left of the steering wheel. I reluctantly agreed to take it to the same dealer one last time for the December 30th visit where the service manager took care of me. I got a loaner for 2 days and he calls me up to tell me he doesnt hear anything and he thinks its fixed, but to call him to let him know how it went. I go pick up my car and the first tiny crack in the road i hear that **** again. My question is do you think it would be unreasonable at this point to pursue the NYS lemon law? Or should I call the service manager up first and try yet again to get this fixed? Call consumer affairs pissed off and threaten to file for lemon law? Drive it off the verrazano bridge? What would you guys do
#4
Registered User
iTrader: (1)
For the creaking right? How many dealers have you visited?
I don't know if the lemon law applies to squeaks and rattles. I always thought it was for safety related issues that are not fixed after three or more attempts.
I personally would just turn up the radio or try another dealer.
I don't know if the lemon law applies to squeaks and rattles. I always thought it was for safety related issues that are not fixed after three or more attempts.
I personally would just turn up the radio or try another dealer.
#5
For the creaking right? How many dealers have you visited?
I don't know if the lemon law applies to squeaks and rattles. I always thought it was for safety related issues that are not fixed after three or more attempts.
I personally would just turn up the radio or try another dealer.
I don't know if the lemon law applies to squeaks and rattles. I always thought it was for safety related issues that are not fixed after three or more attempts.
I personally would just turn up the radio or try another dealer.
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#9
Registered User
#10
^+1 I think thats what im gonna do at this point enough is enough. Time limit for lemon law is the length of the warranty. 8 times for a rattle? seriously infiniti? it could be such a great car but im absolutely disgusted with it now. maybe now's the time to take a look at that new c63 coupe..
#12
Registered User
iTrader: (1)
Here's the NY lemon law as of 2010:
The New York Lemon Law applies to new cars, both purchased and leased, which suffer a nonconformity; a defect or condition, which substantially impairs the use, value or safety; that has been addressed a substantial number of times (normally 3-4) by an authorized manufacturer's dealership. This nonconformity must first occur within the first 24 months or 18,000 miles, whichever comes first. The New York Lemon Law also applies to vehicles that are in the shop for repair thirty (30) or more calendar days during the first year.
The New York Lemon Law applies to new cars, both purchased and leased, which suffer a nonconformity; a defect or condition, which substantially impairs the use, value or safety; that has been addressed a substantial number of times (normally 3-4) by an authorized manufacturer's dealership. This nonconformity must first occur within the first 24 months or 18,000 miles, whichever comes first. The New York Lemon Law also applies to vehicles that are in the shop for repair thirty (30) or more calendar days during the first year.
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