FootLong

thats sucks a fat one. Why people get to that level of scum, I will never know?

rpm&my_G35

Hey everyone, thanks for the empathy.

Today is a far better day, for me, than yesterday. I had to make a trip back to Guelph Infiniti to return the spare key for the G35X (my wife had it with her on her business trip).
Anyway, I showed the dealer the scratch and to my delight he said "don't worry about it, CARSTAR owes me a favour". My car goes in next Wednesday to be painted...gratis!

It would have bugged the **** out of me if I didnt get it done right.

g37guy01

Great customer service, which is what I would expect from Infiniti.

rpm&my_G35

In the 4 years I've been a customer of Guelph Infiniti they have provided the most amazing service.
On my 07 G35X they did the following, N/C:
1. Front brake TSB for judder ('warping'). When the judder returned within a year they completely replaced the rotors and pads...3.5 years into my ownership.
2. They replace the entire steering column because it would move a little bit after it mechanically set into place.
3. Replace the chrome front grille. Some people have luck with this at their Infiniti dealership, most do not.
4. One week before I decided to get the G37S 6MT Sedan they approved the replacement of the door switch bezels, the ones where the paint peels off to easy.

These are all things that a company like Infiniti should do for it's customers but as many of us are all to aware, many of them just don't 'get it'.


Thank you Guelph Infiniti, for making things right!

Djfarhan

that sucks man, hope it gets fixed easily.

Rickblkg

Makes me so mad just looking at it, sorry man hope everything works out. Whats up with the horror storys on this forum.......

g37guy01

There is not much you can do about door dings cause a lot of people are just careless. Vandalism is a whole other ballgame where I cannot understand the mentality.

_ant_

iTrader: (4)

I hate seeing this stuff. So many @ssholes. Sorry man.

JJsBusaRox

iTrader: (3)

Glad they are gonna hook you up and fix it! That's good stuff man!

RX Law

I hate scumb bag kids - they are everywhere. When I had my Acura, i was parked in from of my GFs house in a really really rich town. I caught some spolied little skater kid riding his board down a hill straight at my car. He jumps off the board onto the hood, runs over the top and down the trunk, and jumps on his board on the other end. Impressive - but totally ****ed my car with dents and scratches. Total lack of respect.

I caught up to him - he didnt see me coming. I pulled him off his board, and confronted him. He wasnt sorry so i took a large landscaping rock which must have been 100+lbs and picked it up and slammed it on his board - cracking it and ruining the struts. Then i walked him up to his house and told his parents what i caught himn doing and that he broke his board in the process. They paid me in cash.

MSCA

iTrader: (3)

....be tortured by little a group of little kids wielding razor sharp keys. Or maybe just knocked the F out

DadsTaxi

Now, now...we don't want to traumatize the little ones. However, it will come back to them.

Earlblaize

ouch... i got keyed at the huntington beach meet last month.. haters even among us lol

rpm&my_G35

Wow, that would **** me off much more than the random keying that happened to me at the store.
When I go to meets I have to assume we are all there to appreciate. That's just so wrong.

zoner

forced to have tattooed on their forehead "LOSER"