G37 Sedan

Dealer charging for loaners!?

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Old 11-11-2010, 12:02 PM
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JaxG
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Dealer charging for loaners!?

My friend just dropped his car off at our local Infiniti dealer and he said they are now charging $10 for a loaner.
Thats a bunch of BS.
Do all of your dealers charge? This is my 4th Infiniti, and they never charged for loaners in the past.
Old 11-11-2010, 12:07 PM
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speedracer g37
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Mine does not.
Old 11-11-2010, 12:08 PM
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TheLocNar
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Time for your friend to make a call to corporate.
Old 11-11-2010, 12:12 PM
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Black Betty
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Some do and some don't. There's no reason to "call corporate", they can do what they want to.
Old 11-11-2010, 12:15 PM
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TVPostSound
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Loaners are courtesy, not a right.

That dealer just isnt that courteous!!
Old 11-11-2010, 12:23 PM
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RaulGCustom
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I didn't pay at both Riverside Infiniti, and Monrovia Infiniti! Both were warranty work.

Two great dealers BTW!
Old 11-11-2010, 01:40 PM
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blnewt
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Never had to pay anything, just had to bring it back w/ the same level on the gas tank.
Old 11-11-2010, 01:49 PM
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TheLocNar
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Originally Posted by Black Betty
Some do and some don't. There's no reason to "call corporate", they can do what they want to.
Dammit. I'd still call. lol
Old 11-11-2010, 03:26 PM
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Fezzik
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Yeah. Fields is supposed to charge you for loaner depending completely on your insurance. I have state farm insurance and if you get into a wreck and they dont charge you the minimum of 5 dollars (10 for some insurance companies) then if you get into a wreck they said you will get all kinds of hassle and may not get coverage. They showed me a list of people they have to charge a small amount to. They charge the minimum too.
Old 11-11-2010, 03:44 PM
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ScottyBeGood
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We don't charge for Loaners... Retention is an important part of our business...
Old 11-11-2010, 03:47 PM
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FourT2
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Originally Posted by Fezzik
Yeah. Fields is supposed to charge you for loaner depending completely on your insurance. I have state farm insurance and if you get into a wreck and they dont charge you the minimum of 5 dollars (10 for some insurance companies) then if you get into a wreck they said you will get all kinds of hassle and may not get coverage. They showed me a list of people they have to charge a small amount to. They charge the minimum too.
I read this post 3 times and I still have no idea what you are trying to say
Old 11-11-2010, 03:50 PM
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JaxG
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I wish we had more dealers around, but we only have one in Jacksonville. The next closest is 2 hours away in Orlando.
Old 11-11-2010, 04:12 PM
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anacondatp
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kearny mesa infi. down here in sd charges 15 for a loaner but they gave u half a tank of gas n u dont have to fill it back up when returning
Old 11-11-2010, 05:01 PM
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joelamp
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Thought "free loaners" were a corporate driven/reimbursed program for warranty work
Old 11-11-2010, 06:24 PM
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da mayor
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Originally Posted by joelamp
Thought "free loaners" were a corporate driven/reimbursed program for warranty work
yes probably it's a $10 charge but it gets reimbursed when you bring the car back with the same amount of gas.

It's simple, just like enterprise, avis, zip car... car has a full tank, bring it back a full tank.

We had gas bills of almost $10,000 per month coming out of our pocket. And don't bring the car back dented or scratched -- we see that.


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