A/C issue for brand new owner
09-16-2010, 12:27 AM
#47
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Oh good god! The problem is back. I contacted the dealership, who has now directed me to Infiniti Customer Affairs about the issue. Here's the cool thing, I've caught the issue they couldn't replicate on video, and of course, posted it on Youtube!
YouTube - Hot A/C
YouTube - Hot A/C
09-16-2010, 12:35 AM
#48
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Oh good god! The problem is back. I contacted the dealership, who has now directed me to Infiniti Customer Affairs about the issue. Here's the cool thing, I've caught the issue they couldn't replicate on video, and of course, posted it on Youtube!
YouTube - Hot A/C
YouTube - Hot A/C
09-28-2010, 09:52 PM
#51
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I am the proud new father of a 2010 G37 Sedan. I love this car. Hate the cup holders, but love the car. So today, I observed some strange behavior from the A/C. Would like to see if anyone has experienced this and if so, what was the solution that either you found or infiniti provided?
Not every time, but about 5 times in just as many hours, when I would start the car, the A/C would pump out hot air. I did some experimenting by starting the car with and w/o Auto/Dual on and off, at different temps, and I haven't noticed any pattern. At one point, I idled with the door open, and could hear the condenser clicking on and off in about 2-4 second intervals, and during this on/off cycle (which repeated about 4 times) cold air would come out. In order to get A/C to blow hot air, we basically have to turn the A/C on and off, and eventually, it would start cooling. When the system finally gets going, it stays on just fine until I turned off the car. It seems this occurred more after making frequent stops while running errands. Meaning, car runs for 10 minutes, I'm in the store for 20, and then hop back in and go for 10 more minutes.
Any thoughts?
Not every time, but about 5 times in just as many hours, when I would start the car, the A/C would pump out hot air. I did some experimenting by starting the car with and w/o Auto/Dual on and off, at different temps, and I haven't noticed any pattern. At one point, I idled with the door open, and could hear the condenser clicking on and off in about 2-4 second intervals, and during this on/off cycle (which repeated about 4 times) cold air would come out. In order to get A/C to blow hot air, we basically have to turn the A/C on and off, and eventually, it would start cooling. When the system finally gets going, it stays on just fine until I turned off the car. It seems this occurred more after making frequent stops while running errands. Meaning, car runs for 10 minutes, I'm in the store for 20, and then hop back in and go for 10 more minutes.
Any thoughts?
09-30-2010, 03:38 PM
#52
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I had something really strange happen to me today. I felt the air start to blow warm which I've noticed before, but this time I wasn't able to change anything related to the AC.
I would turn the **** hotter or colder and nothing would happen. Normally I'd see the display change to show the temp I was changing it to, but this time nothing. It's almost like the display froze up or something.
I also noticed that if I turned on 'auto AC' by pushing in the first AC ****, I wasn't able to to turn auto AC off. Once I turned it on it stayed on until I turned the entire AC off.
Very strange. Not what I expected from this car. X0
I would turn the **** hotter or colder and nothing would happen. Normally I'd see the display change to show the temp I was changing it to, but this time nothing. It's almost like the display froze up or something.
I also noticed that if I turned on 'auto AC' by pushing in the first AC ****, I wasn't able to to turn auto AC off. Once I turned it on it stayed on until I turned the entire AC off.
Very strange. Not what I expected from this car. X0
10-02-2010, 01:14 AM
#53
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It has taken me awhile to respond back on this issue, but I think it is only fair to do so. Infiniti did fix my car and thus far it has been working ok.
The dealer replaced the compressor in my case and told me it had seized.
I am only assuming that the clutch had some kind of fuseable link to prevent it from engaging once the compressor had failed. But in my case it was rather obvious that the clutch would not engage and there was no working a/c.
Either that or the compressor has other issues that they are not telling me, but you can only assume that if the clutch were the only problem they would not have replaced the whole unit. Of course they may be building these things in a fashion that does not allow for a seperate clutch replacement and only sell the compressor assembly complete.
Otherwise my experience with the dealer wasn't too bad. I picked up the car and immediately noticed heavy steering and returned it. Seems that the plug to the speed sensitive portion of the rack was not properly plugged in and the power steering was not providing boost. It took them less than 10 minutes to fix and return the car. When they pulled hardware out from under the air deflector to access the compressor, the plug didn't get shoved back on all the way.
I didn't mind that, but felt it to be a bit disconcerting that they drove it to me and didn't notice it. I discovered it as soon as I turned the wheel in the lot.
The dealer replaced the compressor in my case and told me it had seized.
I am only assuming that the clutch had some kind of fuseable link to prevent it from engaging once the compressor had failed. But in my case it was rather obvious that the clutch would not engage and there was no working a/c.
Either that or the compressor has other issues that they are not telling me, but you can only assume that if the clutch were the only problem they would not have replaced the whole unit. Of course they may be building these things in a fashion that does not allow for a seperate clutch replacement and only sell the compressor assembly complete.
Otherwise my experience with the dealer wasn't too bad. I picked up the car and immediately noticed heavy steering and returned it. Seems that the plug to the speed sensitive portion of the rack was not properly plugged in and the power steering was not providing boost. It took them less than 10 minutes to fix and return the car. When they pulled hardware out from under the air deflector to access the compressor, the plug didn't get shoved back on all the way.
I didn't mind that, but felt it to be a bit disconcerting that they drove it to me and didn't notice it. I discovered it as soon as I turned the wheel in the lot.
01-13-2011, 12:12 AM
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So it's been a long time since I've followed up with the group. Here's an update.
The car was put into the shop 5 times, and they couldn't fix the issue. Per Texas lemon law, 5th time is the charm. I wrote a letter to Nissan, demanding action before I send in the lemon law paperwork. Attention was plentiful after that. Working with Nissan, we arranged a vehicle swap. I'm getting a new 2011 G37, almost the exact same configuration, for an additional $1,800. Problem solved after a lot of headache.
The car was put into the shop 5 times, and they couldn't fix the issue. Per Texas lemon law, 5th time is the charm. I wrote a letter to Nissan, demanding action before I send in the lemon law paperwork. Attention was plentiful after that. Working with Nissan, we arranged a vehicle swap. I'm getting a new 2011 G37, almost the exact same configuration, for an additional $1,800. Problem solved after a lot of headache.
01-13-2011, 12:53 AM
#55
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So it's been a long time since I've followed up with the group. Here's an update.
The car was put into the shop 5 times, and they couldn't fix the issue. Per Texas lemon law, 5th time is the charm. I wrote a letter to Nissan, demanding action before I send in the lemon law paperwork. Attention was plentiful after that. Working with Nissan, we arranged a vehicle swap. I'm getting a new 2011 G37, almost the exact same configuration, for an additional $1,800. Problem solved after a lot of headache.
The car was put into the shop 5 times, and they couldn't fix the issue. Per Texas lemon law, 5th time is the charm. I wrote a letter to Nissan, demanding action before I send in the lemon law paperwork. Attention was plentiful after that. Working with Nissan, we arranged a vehicle swap. I'm getting a new 2011 G37, almost the exact same configuration, for an additional $1,800. Problem solved after a lot of headache.
01-13-2011, 01:40 AM
#56
So it's been a long time since I've followed up with the group. Here's an update.
The car was put into the shop 5 times, and they couldn't fix the issue. Per Texas lemon law, 5th time is the charm. I wrote a letter to Nissan, demanding action before I send in the lemon law paperwork. Attention was plentiful after that. Working with Nissan, we arranged a vehicle swap. I'm getting a new 2011 G37, almost the exact same configuration, for an additional $1,800. Problem solved after a lot of headache.
The car was put into the shop 5 times, and they couldn't fix the issue. Per Texas lemon law, 5th time is the charm. I wrote a letter to Nissan, demanding action before I send in the lemon law paperwork. Attention was plentiful after that. Working with Nissan, we arranged a vehicle swap. I'm getting a new 2011 G37, almost the exact same configuration, for an additional $1,800. Problem solved after a lot of headache.
01-14-2011, 01:21 AM
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Per Texas lemon law, I would have to pay for "reasonable use" of the vehicle. There's a formula that is used based on what you paid for the vehicle. That would have translated to approx $3000, not to mention all the headache that would go along with that process. Per Lemon law, they would have one last opportunity to repair, and if the problem still wasn't solved, I could pursue replacement of the vehicle, paying for reasonable use, or a refund, minus the reasonable use. I'm here to tell you, even though the lemon law is designed to protect the consumer, any option other than the repair results in the consumer paying a little bit more out of pocket. I think the extra is worth rolling back the odo 16,000 miles.
I got my 2010 as a demo with about 5,500 miles for $35k. The way I look at it, it's like getting a 2011 for $37k, but paying taxes only on $35k of it, and having a warrantied vehicle for 136,000 miles. I think it is a good deal so long as you have the spare cash.
I got my 2010 as a demo with about 5,500 miles for $35k. The way I look at it, it's like getting a 2011 for $37k, but paying taxes only on $35k of it, and having a warrantied vehicle for 136,000 miles. I think it is a good deal so long as you have the spare cash.
03-29-2011, 02:18 PM
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I have the same issue! Brand-new 2010 G37: Air from the air conditioner gets hot when stopped in traffic about 20% of the time. The fan continues to blow but the air changes temperature drastically when stopped at a stoplight. It seems like the compressor is shutting off. I can put the car in neutral to raise the RPM and the air cools back down. This is happening in the (Houston) winter as well. The air gets damp. I took the car to the dealer but I could not recreate the problem at that time and they could not find anything. The service writer was really trying to make this operator error and suggested I turn the temperature down to 65 degrees. That does not help the problem and makes the car freezing (duh) once I start moving. I asked him to check the belts, Freon level, compressor and alternator output at low RPM but I am not confident that he really did.
Last edited by Gpimptastic; 03-29-2011 at 02:20 PM. Reason: too long
03-29-2011, 02:31 PM
#59
I am the proud new father of a 2010 G37 Sedan. I love this car. Hate the cup holders, but love the car. So today, I observed some strange behavior from the A/C. Would like to see if anyone has experienced this and if so, what was the solution that either you found or infiniti provided...
...and still...I love my baby...she's a high maintanence ho...these things are what happens when you mess with "Pretty Hoes"...LOL.
Last edited by Only4theGnme; 03-29-2011 at 02:47 PM.
06-21-2011, 01:24 AM
#60
Another summer, same issue. Last summer it acted up, but it was almost August when I bought the car and didn't have too many scorchers, a couple of hot days, but not the end of my world.
Now, once every couple of times the a/c will just blow warm or take forever to cool down. I'd have to mess with the settings and turn it on and off. Eventually it became cold. Need to schedule a trip to the dealer. I guess we'll start with the reprogram and see if that works.
Now, once every couple of times the a/c will just blow warm or take forever to cool down. I'd have to mess with the settings and turn it on and off. Eventually it became cold. Need to schedule a trip to the dealer. I guess we'll start with the reprogram and see if that works.