Dealership ruined my car.
#1
Dealership ruined my G
I took my 1 month old 2010 G37 to the dealership for a minor touch up job (there was a small scratch on the chrome pillars upon delivery). When I come to pick up my car there are over 200 scratches all over the car. I would take pictures but I don't have my camera with me. They completely ruined by baby. And now they are saying that all the scratches were there from the beginning. Can someone please tell me what to do. Should I sue, can I buff it out, cause my car is completely ****ed cosmetically.
EDIT: Some of these scratches are deep..when i run my finger nails over it, I can feel the scratch.
EDIT: Some of these scratches are deep..when i run my finger nails over it, I can feel the scratch.
Last edited by axlewood; 06-24-2010 at 06:36 PM.
#3
WTF???
Did you take any pictures before taking to the dealer?
What do you mean by "they are saying that all the scratches were there from the beginning"? Like before you brought it in? Or at the time you took delivery? I'd be so mad!
What dealer is it?
Did you take any pictures before taking to the dealer?
What do you mean by "they are saying that all the scratches were there from the beginning"? Like before you brought it in? Or at the time you took delivery? I'd be so mad!
What dealer is it?
#4
Registered User
I took my 1 month old 2010 G37 to the dealership for a minor touch up job (there was a small scratch on the chrome pillars upon delivery). When I come to pick up my car there are over 200 scratches all over the car. I would take pictures but I don't have my camera with me. They completely ruined by baby. And now they are saying that all the scratches were there from the beginning. Can someone please tell me what to do. Should I sue, can I buff it out, cause my car is completely ****ed cosmetically.
EDIT: Some of these scratches are deep..when i run my finger nails over it, I can feel the scratch.
EDIT: Some of these scratches are deep..when i run my finger nails over it, I can feel the scratch.
2. In that situation, I would take pictures first before picking up the car.
#5
This is a Canadian Dealership. Infiniti of Willowdale.
They are saying that the scratches were there before the car was taken. Then he tells me that someone keyed the car on the lot while they were fixing it. I rebutted them by telling them why were they fixing my car out in the parking lot and not in the garage. I made them take pictures of all the scratches..Nearing 200 (WTF???) and told them that I would be back tomorrow with my lawyer.
#6
Registered Member
iTrader: (1)
These 200 scratches are they from the dealership washing your car? Also when you brought your car in did you and the service guy do the car walk around to mark up anything wrong with the car prior to you giving them the keys? If not you're SOL. Just get it waxed and detailed, most professional detail services can buff out the scratches left buy the idoits who washed your new car. The g's paint scratches easily.
#7
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#9
Registered User
I don't know about the Toronto legal system. Sorry I couldn't help here. But whatever you do, make sure to document everything. Good luck.
#10
Administrator
OUCH!! 200 scratches by a dealership!!
#11
Registered Member
Dude never ever take your car to this stealership, especially for paint work!!!
Can I ask why you took the car to them to have it fixed?
I just hope you didn't buy/lease your car from them.
Can I ask why you took the car to them to have it fixed?
I just hope you didn't buy/lease your car from them.
#12
And yes we bought the car from them.
What bad experience did you have with them?
#14
Registered Member
If the car is 1 month old and there are scratches on it, regardless if they had anything to do with it, you should ask them to fix it. There is nothing to bargain about here!! You already paid a lot of money for the car and there are no excuses!!
I suggest you talk to the owner himself not anyone else. And if he refuses to get it done right away please call the corporate and file a complaint!
These type of dealerships should be closed for good! Seriously!
#15
Registered User
Since they got your signatures and money already, i think ur shiet out of luck if they refuse to repair it. It's frustrating i know but they're being azzholes like this because they know u got nothing over them for them to help you. Good luck man, hope ur lawyer get them.