New Owner Satisfaction Survey?
#1
New Owner Satisfaction Survey?
How long does it take for Infiniti to send out a card asking about owner satisfaction? The dealer I bought my car from is being amazingly unresponsive to issues I am having.
I want to give the dealership a chance to fix the problem first before naming names and giving them a searing review on the owner satisfaction survey. Although given their lack of response, I am not hopeful.
pnk
I want to give the dealership a chance to fix the problem first before naming names and giving them a searing review on the owner satisfaction survey. Although given their lack of response, I am not hopeful.
pnk
#5
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Join Date: Mar 2009
Location: Chicagoland
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Mine probably went to the wrong address, as my dealer screwed it up in their system some how. I found out when I did not get my XM radio renewal notice.
What is your issue?
What is your issue?
#6
Registered User
Me too, I still have not received my XM renewal notice which was supposed to expired on 9/2. Now XM knows that I no longer have the 08 since I shut off that receiver but they were supposed to sent me a bill for the renewal of my 09 a long time ago. As soon as I they shut me off I going to try to cash in on those "Please come back to XM" notices they are still sending me about my 08.
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#8
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I got an email one from Infiniti five days after leasing. I have yet to fill it out as I am waiting for the dealer to address an issue before I ding them for it. It will go in today though.
BTW - vacationed in Nova Scotia couple years backed and loved it!
BTW - vacationed in Nova Scotia couple years backed and loved it!
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