View Poll Results: Do you hear the High-Pitch/Frequency Noise?
YES!
236
59.90%
NO!
158
40.10%
Voters: 394. You may not vote on this poll
High-Pitch/Frequency Noise Poll.
#151
Lemon laws are state-by-state. Usually involving an unsolved repiar problem over - incidents X time or instantly via life-threatening issues (bad brakes, acceleration problems, catastrophic suspension issues, etc.). e.g., it has to be really bad with lots of repairs before most state's lemon laws will kick in. I don't think this issues is going to qualify....infinity will push it to the limit on this one because replacing ECU's possibly multiple times for, say, 50% of the G37 population is too expensive.
#152
Not sure if you have made up your mind about the G yet... but here is my 2 cents on the matter. Knowing what I know now, I wouldn't buy this car again.... especially knowing there is not a permanent fix as of yet
(or ever). This is just my opinion though since I'm super sensitive to the sound. You may not be able to hear it at all.
(or ever). This is just my opinion though since I'm super sensitive to the sound. You may not be able to hear it at all.
#153
Update: Took my car into the dealership today and got exactly what I expected... NOTHING. The tech couldn't hear the sound. They had the youngest tech try to hear the noise and he couldn't hear anything either. They called Infiniti tech support and were told that Infiniti is aware of the problem and are "working on a fix". That roughly equates to "too bad for you, sucker". I'm so frustrated. I asked them to reset or replace the ECM, but they wouldn't even do that because "they're not sure it's going to fix the problem". So... the solution to the problem is to not do anything because it might not work??! That is ridiculous.
I don't know what else to do. My husband has a call out to the Department of Justice to see about Lemon Laws, but I have a feeling I'm stuck. I'm very frustrated at this point. I would like to get rid of the car altogether. Anyone want to buy an 09 G37 Sedan? Mint condition.
I don't know what else to do. My husband has a call out to the Department of Justice to see about Lemon Laws, but I have a feeling I'm stuck. I'm very frustrated at this point. I would like to get rid of the car altogether. Anyone want to buy an 09 G37 Sedan? Mint condition.
Good luck with whatever car you end up with.
#154
Update: Took my car into the dealership today and got exactly what I expected... NOTHING. The tech couldn't hear the sound. They had the youngest tech try to hear the noise and he couldn't hear anything either. They called Infiniti tech support and were told that Infiniti is aware of the problem and are "working on a fix". That roughly equates to "too bad for you, sucker". I'm so frustrated. I asked them to reset or replace the ECM, but they wouldn't even do that because "they're not sure it's going to fix the problem". So... the solution to the problem is to not do anything because it might not work??! That is ridiculous.
I don't know what else to do. My husband has a call out to the Department of Justice to see about Lemon Laws, but I have a feeling I'm stuck. I'm very frustrated at this point. I would like to get rid of the car altogether. Anyone want to buy an 09 G37 Sedan? Mint condition.
I don't know what else to do. My husband has a call out to the Department of Justice to see about Lemon Laws, but I have a feeling I'm stuck. I'm very frustrated at this point. I would like to get rid of the car altogether. Anyone want to buy an 09 G37 Sedan? Mint condition.
#156
I wonder if there is anyway to really verify that Infiniti is working on this issue like they said they are. I highly doubt their engineers are trying to trouble shoot this issue. Are their any lawyers in here that can give advice on how to maybe light a fire under them so know we are very annoyed by this issue? I say lawyers because threat of legal action is the only thing that would make Infiniti sweat.
#158
I'm the same way. This noise is so loud that I believe it can cause hearing damage a the higher frequencies.
Maybe Ozzy can tell us the name of his dealership that recommended insulating the ECU and said it was Infiniti's suggestion. We still need to find someone with an audiometer that can isolate the frequency and give us a db reading since it has to be very high.
Maybe Ozzy can tell us the name of his dealership that recommended insulating the ECU and said it was Infiniti's suggestion. We still need to find someone with an audiometer that can isolate the frequency and give us a db reading since it has to be very high.
#160
Dealership is Bullard in Mobile. I think those guys are a little nuts though, because the day I went down there to have the insulation job done, the service manager said something about how some dude had called them asking about the same fix, and that I had told him about the fix and the dealership on a G37 forum. Which is all true.
However, the service manager acted like he didn't know what this guy was talking about, and that it was all a big mystery. IN retrospect, it could have been, because these guys deal with a ton of problems everyday, and I'm sure he could have forgotten (months ago). But I did make a big deal about it at the time, so I would think they'd remember.
However, the service manager acted like he didn't know what this guy was talking about, and that it was all a big mystery. IN retrospect, it could have been, because these guys deal with a ton of problems everyday, and I'm sure he could have forgotten (months ago). But I did make a big deal about it at the time, so I would think they'd remember.
#161
Dealership is Bullard in Mobile. I think those guys are a little nuts though, because the day I went down there to have the insulation job done, the service manager said something about how some dude had called them asking about the same fix, and that I had told him about the fix and the dealership on a G37 forum. Which is all true.
However, the service manager acted like he didn't know what this guy was talking about, and that it was all a big mystery. IN retrospect, it could have been, because these guys deal with a ton of problems everyday, and I'm sure he could have forgotten (months ago). But I did make a big deal about it at the time, so I would think they'd remember.
However, the service manager acted like he didn't know what this guy was talking about, and that it was all a big mystery. IN retrospect, it could have been, because these guys deal with a ton of problems everyday, and I'm sure he could have forgotten (months ago). But I did make a big deal about it at the time, so I would think they'd remember.
Is your noise completely gone with the interim fix?
#162
No, I never did it. The tech kept going on and on about how he would have to tear up the dash to get to the ECU, and then cover it with insulation, and he made it into a horror story. I didn't want them tearing up my brand new car's interior and then putting it back together, and it was clear the tech didn't want to do the work. And if the guy was this recalcitrant, well, I didn't want him working on the car. I didn't know how he was going to treat it. I had my G8's dash torn apart by a tech, and it was never the same again. I do need to find my paperwork though, and see what it says.
So, no fix. Sorry - wish I had better news. The noise still bothers me from time to time. Was driving me crazy today, really irritating.
Edit: Oh, and my tech heard it right away. I asked for their youngest guy. He was in his twenties. He heard it clear as day.
So, no fix. Sorry - wish I had better news. The noise still bothers me from time to time. Was driving me crazy today, really irritating.
Edit: Oh, and my tech heard it right away. I asked for their youngest guy. He was in his twenties. He heard it clear as day.
#163
No, I never did it. The tech kept going on and on about how he would have to tear up the dash to get to the ECU, and then cover it with insulation, and he made it into a horror story. I didn't want them tearing up my brand new car's interior and then putting it back together, and it was clear the tech didn't want to do the work. And if the guy was this recalcitrant, well, I didn't want him working on the car. I didn't know how he was going to treat it. I had my G8's dash torn apart by a tech, and it was never the same again. I do need to find my paperwork though, and see what it says.
So, no fix. Sorry - wish I had better news. The noise still bothers me from time to time. Was driving me crazy today, really irritating.
Edit: Oh, and my tech heard it right away. I asked for their youngest guy. He was in his twenties. He heard it clear as day.
So, no fix. Sorry - wish I had better news. The noise still bothers me from time to time. Was driving me crazy today, really irritating.
Edit: Oh, and my tech heard it right away. I asked for their youngest guy. He was in his twenties. He heard it clear as day.
#164
Update: Ok, after taking my car back a second time (the first time around no one could hear the noise), I finally get one of the younger techs verify that he heard the sound. He said it sounded like a "grounding problem". Apparently I'm the first person at this particular dealership to complain about the problem. Anyways, they told me they spent all day talking to Infiniti tech support trying to find a solution. Turns out, there is no solution... which was not a total surprise after reading about other peoples' experiences on here. The manager assured me that Infiniti engineers were 'furiously working on a solution, as this is a known problem'. So I told the manager my concern that the reply "We're working on it" roughly equates to a blow off from Infiniti since this seems to be a problem that only a minority of people hear. He assured me that Infiniti would not say they are "working on something" if they were not truly doing so.
I suggested that they trying swapping out the ECU, but apparently Infiniti has tried this before, and it does not solve the problem. So I guess I'm just going to sit and wait until they come out with a fix. The loaner G37 they gave me had the same noise, btw.
Silver37: Not only am I worried about hearing damage, but I'm also starting to worry about my blood pressure! Knowing how much I paid for that car and having to hear that noise for >2 hours a day really pisses me off. Lately I've been training myself to not focus on the noise because it only makes me mad. I try to make sure I'm in a Zen state before driving.
I suggested that they trying swapping out the ECU, but apparently Infiniti has tried this before, and it does not solve the problem. So I guess I'm just going to sit and wait until they come out with a fix. The loaner G37 they gave me had the same noise, btw.
Silver37: Not only am I worried about hearing damage, but I'm also starting to worry about my blood pressure! Knowing how much I paid for that car and having to hear that noise for >2 hours a day really pisses me off. Lately I've been training myself to not focus on the noise because it only makes me mad. I try to make sure I'm in a Zen state before driving.
#165
Update: Ok, after taking my car back a second time (the first time around no one could hear the noise), I finally get one of the younger techs verify that he heard the sound. He said it sounded like a "grounding problem". Apparently I'm the first person at this particular dealership to complain about the problem. Anyways, they told me they spent all day talking to Infiniti tech support trying to find a solution. Turns out, there is no solution... which was not a total surprise after reading about other peoples' experiences on here. The manager assured me that Infiniti engineers were 'furiously working on a solution, as this is a known problem'. So I told the manager my concern that the reply "We're working on it" roughly equates to a blow off from Infiniti since this seems to be a problem that only a minority of people hear. He assured me that Infiniti would not say they are "working on something" if they were not truly doing so.
I suggested that they trying swapping out the ECU, but apparently Infiniti has tried this before, and it does not solve the problem. So I guess I'm just going to sit and wait until they come out with a fix. The loaner G37 they gave me had the same noise, btw.
Silver37: Not only am I worried about hearing damage, but I'm also starting to worry about my blood pressure! Knowing how much I paid for that car and having to hear that noise for >2 hours a day really pisses me off. Lately I've been training myself to not focus on the noise because it only makes me mad. I try to make sure I'm in a Zen state before driving.
I suggested that they trying swapping out the ECU, but apparently Infiniti has tried this before, and it does not solve the problem. So I guess I'm just going to sit and wait until they come out with a fix. The loaner G37 they gave me had the same noise, btw.
Silver37: Not only am I worried about hearing damage, but I'm also starting to worry about my blood pressure! Knowing how much I paid for that car and having to hear that noise for >2 hours a day really pisses me off. Lately I've been training myself to not focus on the noise because it only makes me mad. I try to make sure I'm in a Zen state before driving.