Ebay Carbon Fiber Diffuser? Ill be the guinea pig.
#31
Registered User
iTrader: (9)
I plan on avoiding Outcast in the future...but honestly they probably dont care ...at least thats the impression they gave me.......
Last edited by G37sGraphite; 03-20-2016 at 12:32 AM.
#33
Agreed ^^ sad to hear it was not just me that got poor service from them. I tried to order from them a month ago ...the guy was not very sales focused... he kept quoting me the wrong prices and the wrong products and each time it took him 24 hours to get back to me. I felt honestly like I was bothering him. After emailing for 5 days and simply trying to clear up what the price would be...I got feed up and In the end I went straight to Autox and got the V1 for way less. Plus they shipped it to me in about 2 weeks! Their service was immediate responsive and they answered all my questions....great customer service!
I plan on avoiding Outcast in the future...but honestly they probably dont care ...at least thats the impression they gave me.......
I plan on avoiding Outcast in the future...but honestly they probably dont care ...at least thats the impression they gave me.......
Hey I appreciate the feedback and that is something we will definitely work on in the future. We have just hired a couple new employees and they obviously have not been properly trained. My name is Chris and I am the owner and I will take full responsibility for this and we do sincerely apologize for the lack of communication. If you decide to give us another chance call in and ask for me and I will personally take care of you! Customer Service is something that I take very seriously and I will bring that up at our next meeting. Don't be discouraged about our company as we have a lot of quality products to offer the community. We care about each and every single one of our customers. If you felt like you were not treated well I would like to personally apologize and this issue will be resolved ASAP!
-Chris
The following 2 users liked this post by Outcast Garage:
hotdawwgman (03-21-2016),
the93owner (03-21-2016)
The following users liked this post:
hotdawwgman (03-21-2016)
#35
Registered User
Thread Starter
UPDATE: Well it shipped out today. But, the listing has been ended "due to an error in the listing" lol. So thats a great start. I saved a copy of the webpage with the add since it says they guarantee perfect fitment so we will see!
#37
Registered User
Thread Starter
Looking at their ratings on Ebay they have a 98% rating and have been around since 2013. Only 1 negative review on their page.
Like I said, Im hoping for the best and can always return it or do a charge back on my card.
#39
Registered User
Thread Starter
#41
Registered User
Thread Starter
I can't wait to see this thing lol.
#43
Registered User
Thread Starter
Either way, hoping it fits perfect! But Im bummed because I got 2 feet of snow yesterday and Im supposed to go to a wedding saturday and can't take the G!
Gonna have to take the beater Impreza lol.