Ryne

iTrader: (12)

If your able to, I would appreciate if you could scan or take a picture of the receipt with your info blacked out. This will allow me to prove its covered by warranty. Thanks.

canucklehead

iTrader: (9)

I'll try to find my work order from a few years back when my weatherstripping was replaced as well. There's no question this is a legitimate warranty issue covered in the first 4 yrs under the basic warranty.

Ryne

iTrader: (12)

I appreciate that. I really don't understand why they made such a big fuss about it, my car is <1 yr old, less than 15k miles, and I bought new FROM THEIR DEALERSHIP.

You buy a new car to have warranty coverage and you have to deal with headaches like this over petty warranty claims.

Ryne

iTrader: (12)

Here is the nonsense they put on my receipt - notice the problem with the driver door they fixed is the same door the weatherstrip is messed up and not aligned... seems like interrelated issues to me. I didn't receive a multi-point inspection so I'm not sure why that's on there. Does anyone know what it means where it says shop supplies for the weatherstrip? Not sure what they could have used since they didn't do anything...

Bugatti37

Ryne just noticed ur from frankfort. I'm actually in Tinley. You ever go to the best buy meets in orland? Havent been part of the chicago car scene for some time now. I know we have Chicago Z but visited the forum and seems kind of dead IMO.

Ryne

iTrader: (12)

I think I stumbled across it once on accident driving through Orland. If you know the times/dates, I would definitely be interested in going though. It's only about 10 minutes from my house.

LWE613

I bought a used car from them which they said was never in an accident and had a clean carfax. Turned out it was in a 20 thousand dollar accident and some of the work was actually performed at their dealership. Sued them and won. Talked to one of the judges over at the Bridgeview courthouse and he said they had three other lawsuits against them and that they would probably lose them all.

LWE613

I have tried all the dealerships around, Clarendon Hills, Hoffman Estates, Naperville which was formally Lisle, and Orland Park. Hoffman Estates is by far my favorite one.

Ryne

iTrader: (12)

It's funny that I've heard that before. It's also funny that I'm pretty sure I know what LWE stands for (I went to that HS), lol.

That's actually the reason I didn't buy a car from them. They were trying to sell me a car for an obnoxious price and after I did some research I found out it was in an accident, even though they said it wasn't. I personally don't trust the sales team. I called the GM and told him, thinking he would care, and he hung up on me.

Bugatti37

Damn, well that sucks. Luckily I didn't buy from them lol I'm hoping their techs and service dept is not a reflection of their sales dept. So far so good. I go mainly because its so close to my house. It only makes sense for me.

LWE613

Good old Lincoln-Way East, but yeah the owner Chuck Piano or whatever his name is runs a shady business. I've even talked to workers there that agree.

CodeG

You want to inspect the car very carefully before signing the paperwork's. I even got under the car and checked. I have seen body, paint damages on cars that I was about to buy. My G came with a busted rubber door trim that I demand it fix before I agreed to buy.

SmokyQ_xS

iTrader: (1)

Well this is disconcerting to read. I bought my car (used) from them about a year and a half ago.

I have to say that so far I have not had any issues with their service, though I haven't had any major issues with the car either.

Ryne

iTrader: (12)

Most would not think about this, but you should even check out new cars. Dealers are legally allowed (in most states) to sell a car as new even if it has sustained damage (max $ in damage varies by state).

Black Betty

iTrader: (60)

Dealerships are the worst. It seems you must pass an idiot exam to manage some of them. Is the loss of goodwill and bad publicity they've generated worth the cheap part and half hour (maybe) of labor? Hell no. No, it's not. But it seems this industry in general just doesn't get it.