Tiny's-G37s

Hey guys, I just got my 9500ix but found out my front cigarette lighter power outlet is not working so i basically can't use it. I also noticed that the ashtray light is also not working. I just got the car in july so i don't know how long it hasn't been working. Does anybody no what the problem might be. I checked the fuse and that wasn't it so i don't know what else it could be.