Steering wheel fixing by Infiniti of Montclair report
#1
Steering wheel fixing by Infiniti of Montclair report
Dear all,
My car finally done with the noise came out of the steering wheel colume. They took almost a month to be done. Finally i can pick up my car tomorrow. Why they took so long??? since this is the third time i took my car in for the same problem, so they worried i might report the lemon if they can't fix this time. They can't find out any noise from the steering wheel on the first week. The second week, they called the mechanic from infiniti usa to check out my car, and he found noice coming out from the steering wheel colume and airbag. So they decided to order a new steering wheel for me from Japan. after 2 weeks of wait, finally here and ready to go home with me tomorrow. I asked for a free detail for my car and they did it for me.
The only bad thing for this month is they gave me a G25 for loaner.
And Henry Perez is the best service advisor in IOM. Find him if you have any problem with your car arond socal.
Ronald
My car finally done with the noise came out of the steering wheel colume. They took almost a month to be done. Finally i can pick up my car tomorrow. Why they took so long??? since this is the third time i took my car in for the same problem, so they worried i might report the lemon if they can't fix this time. They can't find out any noise from the steering wheel on the first week. The second week, they called the mechanic from infiniti usa to check out my car, and he found noice coming out from the steering wheel colume and airbag. So they decided to order a new steering wheel for me from Japan. after 2 weeks of wait, finally here and ready to go home with me tomorrow. I asked for a free detail for my car and they did it for me.
The only bad thing for this month is they gave me a G25 for loaner.
And Henry Perez is the best service advisor in IOM. Find him if you have any problem with your car arond socal.
Ronald
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