Dealer pulled a fast one...
#16
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#17
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Hey guys, I recently purchased my G37S 6MT a little less than a month ago. I understand it is my fault for not fully examining the car prior to purchase, but I recently dropped my car at a different Infiniti dealership to get some "cosmetic" issues taken care of and they called me today saying my two front tires need to be replaced as they are worn past the thread lines. My issue is this...before driving off the lot day of purchase, I pointed to the two front tires and told my salesman the tires look very worn. His response? "it's hard to tell because they are low profile tires, they are fine, will check it before you drive off." I got a lot of cosmetic stuff replaced already by a different dealer and I could have used this issues against the original dealer to get the cost down further when i bought it, but the fact of the matter is I didn't. Now in less than a month of ownership, I have a dealer telling me I need new tires! What are my options guys? One dealer says I'm good, the other I need replacements.
What would you all do? Complain to the dealer where I bought it or suck it up and buy the tires since it was my fault for not pressing this more when I bought it? Car was bought used with 12K miles. I feel slighted for some reason...any suggestions on how to handle before I go ape-sh** on the dealer tomorrow?
What would you all do? Complain to the dealer where I bought it or suck it up and buy the tires since it was my fault for not pressing this more when I bought it? Car was bought used with 12K miles. I feel slighted for some reason...any suggestions on how to handle before I go ape-sh** on the dealer tomorrow?
#18
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New tires @ 12k seems a bit crazy. I just hit 26k and still have a decent amount of tread left. No track time, but my daily driver (city and highway) that I do like to drive enthusiastically.
#19
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You bought the car from thwm dealer for 31k, no way can they sell it "as is".
when a used car is puchased it ia expected to be fit for inspection & driving.
Any issues tires., brakes, engine/trasmission.
Depending on where you live, law may vary slightly.
When i bought a used g35 sedan for 18k, it was agreed anything them car needed would be taken care of.
Rotors / front brakes , rear control arm , were not in a working order.
Dealer Attempted to ignore me, took him to court got $3500 recovery.
Id would take pictures of them on them car, then approach dealer in a calm & quiet tone.
If they jerk you take, just take them to court, & replace all 4 tires.
Tell them judge car was not in a safe condition.
They love hearing that.
when a used car is puchased it ia expected to be fit for inspection & driving.
Any issues tires., brakes, engine/trasmission.
Depending on where you live, law may vary slightly.
When i bought a used g35 sedan for 18k, it was agreed anything them car needed would be taken care of.
Rotors / front brakes , rear control arm , were not in a working order.
Dealer Attempted to ignore me, took him to court got $3500 recovery.
Id would take pictures of them on them car, then approach dealer in a calm & quiet tone.
If they jerk you take, just take them to court, & replace all 4 tires.
Tell them judge car was not in a safe condition.
They love hearing that.
#20
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Is having this car certified pre-owned really help me out in this case? Anybody know for sure?
#21
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very good chance the latest guy is just trying to sell you new tires, doesnt know how to read a tread depth gauge or a hilarious combination of both.
purchase a tread depth gauge and measure. 100% tread on stock RE50A is 10/32"
purchase a tread depth gauge and measure. 100% tread on stock RE50A is 10/32"
#23
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The words "I'll look at it" and "I'll replace them" don't mean the same thing. You're an adult. Take responsibility for your own actions. If you felt the tires were low, you should have had it taken care of, or written into your sales contract. I don't know how you feel the dealership "pulled a fast one". It's not like they replaced the tires and then put the old ones back on rigt before you took delivery. They're in business to make money. If that meant replacing tires to make a sale and they agree to it, that's fine. If not, that's all on you.
Making money is one thing, but purposely lying or hiding things is another. Nw they have a unhappy customer and will fix it anyway...all this when they could have done it from the beginning. And to comment on your response, how do I know they didnt replace the tires or kept old ones on...based on what's happened I don't trust them worth a damn. I am taking responsibility for my actions...going to the manager tomorrow and telling him exactly how I feel. With respect of course.
Last edited by BlkG-37S; 08-18-2011 at 08:03 PM.
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Looking at the inspection report, the two dealers put the following under tires..maybe somebody can chime in and help.
Original Dealer: left front- "7" 32nds. Left rear- "7" 32nds
Right front- "7" 32nds. Right rear- "7" 32nds
Different dealer: left front- "21" 32nds. Right front: "2" 32nds
Left rear- "91" 32nds. Right rear: "9" 32nds
To be honest, I don't understand those tread numbers? Anybody else?
#26
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here's a link to the checklist (wheels and tires are the last section - # 156):
http://www.infiniti.ca/en/general/pr...iti%20Form.pdf
this may vary by location but it should suffice if you're in the US
http://www.infiniti.ca/en/general/pr...iti%20Form.pdf
this may vary by location but it should suffice if you're in the US
#27
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here's a link to the checklist (wheels and tires are the last section - # 156):
http://www.infiniti.ca/en/general/pr...iti%20Form.pdf
this may vary by location but it should suffice if you're in the US
http://www.infiniti.ca/en/general/pr...iti%20Form.pdf
this may vary by location but it should suffice if you're in the US
#28
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Neal, this actually crossed my mind immediately when the 2nd dealer called me and told me I needed to front tires. I figured since they just replaced over $2000 worth of cosmetic issues, I figure he was just trying to push me to actually spend my money on something. But then I looked at the tires and remember what I said to the salesman right before I drove off. Figured they might actually indeed be very worn and I didn't know.
Looking at the inspection report, the two dealers put the following under tires..maybe somebody can chime in and help.
Original Dealer: left front- "7" 32nds. Left rear- "7" 32nds
Right front- "7" 32nds. Right rear- "7" 32nds
Different dealer: left front- "2" 32nds. Right front: "2" 32nds
Left rear- "9" 32nds. Right rear: "9" 32nds
To be honest, I don't understand those tread numbers? Anybody else?
Looking at the inspection report, the two dealers put the following under tires..maybe somebody can chime in and help.
Original Dealer: left front- "7" 32nds. Left rear- "7" 32nds
Right front- "7" 32nds. Right rear- "7" 32nds
Different dealer: left front- "2" 32nds. Right front: "2" 32nds
Left rear- "9" 32nds. Right rear: "9" 32nds
To be honest, I don't understand those tread numbers? Anybody else?
2/32 is 20% tread (on the bridgestone RE50A's)
9/32 is 90%
unless your rear tires magically gained 20% tread when you went to the new dealer I would have trouble believing the second set of numbers
you should get your own gauge and measure it yourself (only cost a few bucks). posting a pic of the tires would help too. we can help you read the tire wear to tell whether your allignment is off, or if your tires were just improperly inflated/something else.
Last edited by Neal376; 08-18-2011 at 09:08 PM.
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#30
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2/32 is 20% tread (on the bridgestone RE50A's)
9/32 is 90%
unless your rear tires magically gained 20% tread when you went to the new dealer I would have trouble believing the second set of numbers
you should get your own gauge and measure it yourself (only cost a few bucks). posting a pic of the tires would help too. we can help you read the tire wear to tell whether your allignment is off, or if your tires were just improperly inflated/something else.
9/32 is 90%
unless your rear tires magically gained 20% tread when you went to the new dealer I would have trouble believing the second set of numbers
you should get your own gauge and measure it yourself (only cost a few bucks). posting a pic of the tires would help too. we can help you read the tire wear to tell whether your allignment is off, or if your tires were just improperly inflated/something else.
That would make it illegal for a licensed dealer to sell, Certified or not.