trulegend

So last week i had infiniti install a new steering wheel due to the corner trims were peeling on the old one, while they were doing that, the driver side door panel was replaced because of a screw at the end sticking out a little.

also had a new shifter put in because of scratches from the previous owner.

My question is on the new steering wheel at the bottom there is a very minor not tear but scratch hard to describe, but i can feel in my hand when i am taking a turn.

is this normal? or should i go back?

sorry for the crappy iphone pics.









pics of new shift **** and door panel while i am at it

gtracing

iTrader: (3)

i'd bring it back if i were you....you're driving an Infiniti G...not a Toyota Corolla

breftayka

iTrader: (13)

Yeah looks like they used a box cutter to open the box and may have nicked the wheel...

_ant_

iTrader: (4)

bring it back man

1cleanG

iTrader: (53)

yep, def not normal, some fat tech got out and scraped it on his way out prob

Peyman

iTrader: (5)

take it back, demand for it to be fixed otherwise tell them your pet monkey will come after them !! and they dont want to mess with your monkey!!!!

didimao

They replaced your steering wheel free of charge? Mine is all scratched near the buttons from the previous owner

hobbs

Back it should go!

Simon_TheGreat

How did you get your dealership to replace all these "cosmetic" problems? I'm not sure if the warranty is different here in Canada but my dealership said that cosmetic issues are only cover within the first two year or 20,000km.

trulegend

i am at 58k miles total tab infiniti picked up $2800.00 plus my rental.


emailed my service adviser hopefully he can resolve it othweise i am gonna send the monkey

2008G-Man

Problem is .... you drove it off the lot. I bet you will hear the old, "It wasn't that way when we were done with it"

trulegend

i know that's what i am guessing, i was so excited when i seen it, i just jumped in and took off without inspecting it.

millertime

Any particular strategy you used to get the dealership to do this?

retrospex

i was wondering the same.

myk1013

iTrader: (2)

Wouldn't hurt to try and have them replace it again.....

I also just had my whole driver side door panel, shifter console/bezel, shift boot, shift **** and the wash trims on the passenger side replaced last week. At dealer's expense. .