myk1013

iTrader: (2)

Never had a problem with my dealer. I always do a walk around when I pick up the car, especially with my wheels. I take very good care of mine and so far, no curb rashes, *knocks on wood. If I find a damage, even minor ones, and they deny it, I would raise hell and demand to speak with the manager. I baby my car and I expect them to respect it.

And I always refuse the carwash. I don't let anyone else wash my car except myself.

SnoopDawg

The dealer I bought my car at sucked so bad I now drive across town to the other dealership. I'll not take my car back to the dealership I bought it from. Every time I have taken it in there were problems, bunch of freaking amateurs...

My one experience at the other dealer was awesome.

SM_Shadowman

Man, what kind of fascist employer Infiniti must be. Running sweatshops like that.

Stanislav

I wouldn't say that I'm afraid to take my car in - but based on my prior experience with them, they "try" to fix one thing and break something else. Most of the time its just being careless - i.e. - when I had a beige leather interior in my prior G35, one of the technicians left a 2 inch black ball point pen mark on the driver seat. I thought it could be easily taken out - only to find out that it is almost impossible to take it off.
They had to send my car to an upholstery shop to re-dye the leather.

espoe213

I just made an appointment to get my vehicle check up @ Miller Infiniti. I'm really regreting for calling them for previous issues. Their just the nearest dealer****(Dealership).

I've had horrible experiences with Miller Infiniti on Van Nuys. First they return my vehicle, after an oil change, with a long scratch from the passenger side front bumper to where the passenger door ends. I was so mad I showed them the damage and I even spoke with the manager. Oh yeah they even took a chunk out of my tire and rim. WTF serious what did they hit? Well they gave me a loner and I was like ok they r going to fix it. They fixed it but when I got it back I noticed my paint had deep scratches near and around where the long scratch was. I was like **** it I'll fix it myself. I look inside my car and they left permanent stains of like a white tar substance on my passenger chair. It's like they have lunch in ur vehicle.

Their is a rep also he is an idiot. He was mad at me cause I reported the damage. Lol he said he is going to get in trouble.

InfiniDrew

iTrader: (1)

At least you guys have a dealership nearby to complain about! lol I bought mine from the nearest dealer which is over 2 hours away (one way on the Interstate). So far, I do my oil changes myself...

Has anyone brought their car to a Nissan dealership instead?

Coupe Daddy

Good thread. I'm always a little nervous when leaving my car at the dealership. We love our cars b/c we paid for them, but the guy working on them, who probably can't afford one (no offense) sees them 20 times a day and treats them like, well, work.

I hate the whole "Service Writer" bs business model. Most people never meet their technician and the SW is usually someone who is just a customer service type that knows nothing about the car. When I had my Acura CL I got to know my technician and my car was well taken care of when I took it in for service and repairs. I'll have to remember to get to know my technician at the Infiniti dealership too.