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Service Issue, had a question on loaners

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Old 06-28-2008, 11:19 PM
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ctowna
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Service Issue, had a question on loaners

never had an infiniti.... and they gave me a loaner for 4 days. I have 1/2 a tank of gas and no where does it state that i have to return it to where I had it...

I don't want to sound like a newb, but it is what it is....

anyone have insight?
Old 06-28-2008, 11:20 PM
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aliiin
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huh?
Old 06-28-2008, 11:21 PM
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bboysteele
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Are you asking if you have to fill the gas tank? What are you asking exactly? If that is what you are asking, then yes. You usually have to return the car with the same amount of fuel they gave it to you with.
Old 06-28-2008, 11:40 PM
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shumby
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^^^ what he said. I got screwed and got a Maxima for my loaner. So I went over the miles and did not fill it up. They did not charge me for it.
Old 06-28-2008, 11:45 PM
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ctowna
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sorry guys, i should have been clearer on the question.
the only reason i ask is because my friend said he can get BMW loaners and not have to refill the tank... ah well
thanks

DOMO
Old 06-29-2008, 12:32 AM
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bboysteele
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Ask the dealer. Mine told me to fill up the tank to the level they gave it to me at or else they would have to charge me. Maybe your dealer won't do that.
Old 06-29-2008, 12:38 AM
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koelzmod
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My dealer gave me a G37 loaner for 3 days.Didn't say anything about filling it up.
Old 06-29-2008, 12:41 AM
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JiMMyHaT
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i've used several loaners from my local dealer and i never refuel before turning them in. my dealer charges a one time $5 loaner fuel charge that they bill with each service, but lately they have been waiving that fee because of my frequent visits

i also have never needed to refuel, as my dealer is quite efficient with service and has never had my car for more than 2 days.

I would assume that the loaner policies vary from dealer to dealer.
Old 06-29-2008, 01:16 AM
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vinnys coupe
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jimmy wha dealer u going to pepe is acting up with me, i really dnt llike there service so far.. where should i go?
Old 06-29-2008, 02:58 AM
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DiamondGCoupe
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Honestly, I never fill my loaners back up, typically I only drive about 30-40 miles so I only use a few galloons. If you go from F to E expect to get a phone call after you return it. They can't really charge you for the gas but next time around they will either require a deposit for a loaner or just deny you one period.
Old 06-29-2008, 01:47 PM
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Mike
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Our cars all have 1/4 tank of gas in them and we ask that they come back with a 1/4 tank.

This way, if anyone wants to drive far, they do it on their tab, not ours, but the cars have a more than reasonable amount of gas for the customers that are just taking short trips.
Old 06-29-2008, 01:56 PM
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DetroitG37Joe
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Originally Posted by bboysteele
Ask the dealer. Mine told me to fill up the tank to the level they gave it to me at or else they would have to charge me. Maybe your dealer won't do that.
my dealer gave me paperwork indicating the level of fuel i could return it at which was a notch below what it was at. so when i got it at a 1/2 tank, the level i was to return it at was about 1/4 of a tank. so it allowed for a moderate amount of driving on them and if i went lower than the 1/4 I had to replenish it.
Old 06-29-2008, 02:20 PM
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LSUg37
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I have not filled mine up upon return. I did notice that that filled my car up when they gave it back to me! Makes me wonder if they took it out for a joy ride though.
Old 06-29-2008, 02:31 PM
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DiamondGCoupe
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Why the hell would the dealer fill up your car? Was it on E when you brought it in? Did you pay for it? They just don't fill up cars and sure as heck don't pay for it.
Old 06-29-2008, 03:55 PM
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LSUg37
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No I didnt pay for it. It was close to E but i figured they would be driving it so I didnt have to fill it up. Beleive me I was just as surprised as you when I picked it up and it was on F.


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