Dealer says they cant find my other key.....
10-31-2007 | 04:27 PM
#18
Is she attractive?
UPDATE #2!!!
ok thanks for the great advice guys....after careful contemplation, i decided to give the customer relations manager at the dealer a call. She was more than helpful. I told her the situation, and she explained to me, how there is a "key room" and it is only accesible by fingerprint. And that only managers have access to that room. ( No salesman, porters, techs, etc.,) So it is very unlikely that a manager would wanna steal your car. Also she understood that i wanted to get this taken care of as soon as possible. She offered to drive the 60 miles (herself) to my work in a loner car, drop it off for me, take my car back, have the key codes changed on the car, key, and my new key, and bring the car back to me with a new tank of gas, car wash, free wheel locks, and a 50 dollar gift card to starbucks. She said she would pick the car up at 8 am, and can have it back to me by noon!
Im not greedy, i didnt even think of the free stuff til you guys started mentioning it, i just wanted to take care of it ASAP, and have piece of mind. Now i think i have that, and i can say that i am quite content, of how she took care of my problem.....
what do you guys think???
ok thanks for the great advice guys....after careful contemplation, i decided to give the customer relations manager at the dealer a call. She was more than helpful. I told her the situation, and she explained to me, how there is a "key room" and it is only accesible by fingerprint. And that only managers have access to that room. ( No salesman, porters, techs, etc.,) So it is very unlikely that a manager would wanna steal your car. Also she understood that i wanted to get this taken care of as soon as possible. She offered to drive the 60 miles (herself) to my work in a loner car, drop it off for me, take my car back, have the key codes changed on the car, key, and my new key, and bring the car back to me with a new tank of gas, car wash, free wheel locks, and a 50 dollar gift card to starbucks. She said she would pick the car up at 8 am, and can have it back to me by noon!
Im not greedy, i didnt even think of the free stuff til you guys started mentioning it, i just wanted to take care of it ASAP, and have piece of mind. Now i think i have that, and i can say that i am quite content, of how she took care of my problem.....
what do you guys think???
10-31-2007 | 06:08 PM
#19
Registered User
iTrader: (2)
Joined: Oct 2007
Posts: 2,335
Likes: 1
From: Metro Detroit, MI [Sterling Hts.]
No one will steal ur ride homey don't sweat it. If anything to be on the safe side just make sure to not leave ur wallet or valuables in the car as a precaution, or even an expensive radar. And if you park ur car in the driveway park it up more - and have the driveway lights on. as long as ur in a decent area id say u have less than 1% chance of the person with the key comin after ur car.....
Last edited by DetroitG37Joe; 10-31-2007 at 06:14 PM.
10-31-2007 | 07:19 PM
#21
10-31-2007 | 07:25 PM
#22
UPDATE #2!!!
ok thanks for the great advice guys....after careful contemplation, i decided to give the customer relations manager at the dealer a call. She was more than helpful. I told her the situation, and she explained to me, how there is a "key room" and it is only accesible by fingerprint. And that only managers have access to that room. ( No salesman, porters, techs, etc.,) So it is very unlikely that a manager would wanna steal your car. Also she understood that i wanted to get this taken care of as soon as possible. She offered to drive the 60 miles (herself) to my work in a loner car, drop it off for me, take my car back, have the key codes changed on the car, key, and my new key, and bring the car back to me with a new tank of gas, car wash, free wheel locks, and a 50 dollar gift card to starbucks. She said she would pick the car up at 8 am, and can have it back to me by noon!
Im not greedy, i didnt even think of the free stuff til you guys started mentioning it, i just wanted to take care of it ASAP, and have piece of mind. Now i think i have that, and i can say that i am quite content, of how she took care of my problem.....
what do you guys think???
ok thanks for the great advice guys....after careful contemplation, i decided to give the customer relations manager at the dealer a call. She was more than helpful. I told her the situation, and she explained to me, how there is a "key room" and it is only accesible by fingerprint. And that only managers have access to that room. ( No salesman, porters, techs, etc.,) So it is very unlikely that a manager would wanna steal your car. Also she understood that i wanted to get this taken care of as soon as possible. She offered to drive the 60 miles (herself) to my work in a loner car, drop it off for me, take my car back, have the key codes changed on the car, key, and my new key, and bring the car back to me with a new tank of gas, car wash, free wheel locks, and a 50 dollar gift card to starbucks. She said she would pick the car up at 8 am, and can have it back to me by noon!
Im not greedy, i didnt even think of the free stuff til you guys started mentioning it, i just wanted to take care of it ASAP, and have piece of mind. Now i think i have that, and i can say that i am quite content, of how she took care of my problem.....
what do you guys think???
10-31-2007 | 08:46 PM
#23
Registered User
Joined: Sep 2007
Posts: 95
Likes: 0
...I thought all G37s came with wheel locks as standard?....
..seriously...$50 worth of coffee?? Fak dat BS!! KMA that's what I would tell them!
What do I think?...
First of all, no "stranger" is going to drive MY G37!! All you know is her job title, name and where she works, to me that's a stranger..and even if I knew her, I would never hand over the keys to my brand new car to anyone, I don't care if she's the freakin' Infiniti hoorah CEO or a **** star, etc..
Second, I need to be there if anyone is to work on my car. You're afraid of someone having your missing key; but not afraid to hand over your only key to the supposedly "customer relations manager". Maybe, she'll "test drive" it around the block to make sure everything else is okay with your G, yeah right!. If they're recoding something, You damn skippy I'm going to be present! I would want to make sure nobody is making a copy for themselves. As a matter of fact I want to see how it's done. Think about it, when you have extra keys made, a locksmith will always show you that there aren't any other keys being made by making them in front of you, he doesn't take your keys in the back room to make the copies... so the same goes for recoding..in my opinion. I wouldn't fall for the BS, "you can't be in the maintenance garage" either, etc.
Third, You should track down which dealer your car originally came from, since they lost it in the first place, and talk to them in person! When I say in person, I mean drive down there and have them investigate. Better yet, have that customer relations lady go with you to the original dealer and try to resolve it. You know how it is with phone calls..all talk, no action. But, if you were there in person they'll have to move, especially if you get the General Manager/Owner of that place involved. If I see they really made an effort to find it first, then have it recoded or whatever they do to make you a new set.
I'm willing to bet one of those dealers had the car washed and it's in the detailer's pocket and he/she never bothered to return or misplaced it with another set of G37s keys.
..seriously...$50 worth of coffee?? Fak dat BS!! KMA that's what I would tell them!
What do I think?...
First of all, no "stranger" is going to drive MY G37!! All you know is her job title, name and where she works, to me that's a stranger..and even if I knew her, I would never hand over the keys to my brand new car to anyone, I don't care if she's the freakin' Infiniti hoorah CEO or a **** star, etc..
Second, I need to be there if anyone is to work on my car. You're afraid of someone having your missing key; but not afraid to hand over your only key to the supposedly "customer relations manager". Maybe, she'll "test drive" it around the block to make sure everything else is okay with your G, yeah right!. If they're recoding something, You damn skippy I'm going to be present! I would want to make sure nobody is making a copy for themselves. As a matter of fact I want to see how it's done. Think about it, when you have extra keys made, a locksmith will always show you that there aren't any other keys being made by making them in front of you, he doesn't take your keys in the back room to make the copies... so the same goes for recoding..in my opinion. I wouldn't fall for the BS, "you can't be in the maintenance garage" either, etc.
Third, You should track down which dealer your car originally came from, since they lost it in the first place, and talk to them in person! When I say in person, I mean drive down there and have them investigate. Better yet, have that customer relations lady go with you to the original dealer and try to resolve it. You know how it is with phone calls..all talk, no action. But, if you were there in person they'll have to move, especially if you get the General Manager/Owner of that place involved. If I see they really made an effort to find it first, then have it recoded or whatever they do to make you a new set.
I'm willing to bet one of those dealers had the car washed and it's in the detailer's pocket and he/she never bothered to return or misplaced it with another set of G37s keys.
Last edited by Romeo Xray; 10-31-2007 at 08:57 PM.
10-31-2007 | 09:27 PM
#26
Premier Member
Joined: Jul 2007
Posts: 3,346
Likes: 3
From: Colorado Springs, CO
You should see if you can get lowjack installed on them. You know, "just encase someone decides to try to steal your car." 
You really have nothing to worry about though. See what you can get for your trouble and leave it at that but a free lowjack would be cool.
You really have nothing to worry about though. See what you can get for your trouble and leave it at that but a free lowjack would be cool.
11-01-2007 | 07:44 AM
#27
Registered User
Joined: Jul 2007
Posts: 394
Likes: 1
From: Houston
UPDATE #2!!!
ok thanks for the great advice guys....after careful contemplation, i decided to give the customer relations manager at the dealer a call. She was more than helpful. I told her the situation, and she explained to me, how there is a "key room" and it is only accesible by fingerprint. And that only managers have access to that room. ( No salesman, porters, techs, etc.,) So it is very unlikely that a manager would wanna steal your car. Also she understood that i wanted to get this taken care of as soon as possible. She offered to drive the 60 miles (herself) to my work in a loner car, drop it off for me, take my car back, have the key codes changed on the car, key, and my new key, and bring the car back to me with a new tank of gas, car wash, free wheel locks, and a 50 dollar gift card to starbucks. She said she would pick the car up at 8 am, and can have it back to me by noon!
Im not greedy, i didnt even think of the free stuff til you guys started mentioning it, i just wanted to take care of it ASAP, and have piece of mind. Now i think i have that, and i can say that i am quite content, of how she took care of my problem.....
what do you guys think???
ok thanks for the great advice guys....after careful contemplation, i decided to give the customer relations manager at the dealer a call. She was more than helpful. I told her the situation, and she explained to me, how there is a "key room" and it is only accesible by fingerprint. And that only managers have access to that room. ( No salesman, porters, techs, etc.,) So it is very unlikely that a manager would wanna steal your car. Also she understood that i wanted to get this taken care of as soon as possible. She offered to drive the 60 miles (herself) to my work in a loner car, drop it off for me, take my car back, have the key codes changed on the car, key, and my new key, and bring the car back to me with a new tank of gas, car wash, free wheel locks, and a 50 dollar gift card to starbucks. She said she would pick the car up at 8 am, and can have it back to me by noon!
Im not greedy, i didnt even think of the free stuff til you guys started mentioning it, i just wanted to take care of it ASAP, and have piece of mind. Now i think i have that, and i can say that i am quite content, of how she took care of my problem.....
what do you guys think???
11-01-2007 | 07:58 AM
#28
Registered User
Joined: Jul 2007
Posts: 394
Likes: 1
From: Houston
After reading some of the later posts, it's obvious that there is a large contingent of "victims" from the "it's all about me" generation.
For chrissakes, a mistake was made, they are going overboard to fix it, and you seem satisfied. I'd leave it at that.
If people want to sit there and dream up nightmarish and ridiculous scenarios about the car getting stolen, well so be it. They must have a lot of time on their hands.
It isn't about what you can shake down out of somebody, it's about being put whole again. In my opinion, I think the dealer is doing that.
It's easy to get on the internet and make grand claims about what the dealer "should do", just as it is for me to go on the long-winded fillibuster!
My point is that I think they are being fair. Further, I wonder what some of these guys who are making these other suggestions would do if the situation was turned around, and it was THEIR problem to fix. Would they be as generous with THEIR money.
Not everyone or every business is out there to screw over the rest of the world. Sure, some times you have to raise a little hell, but I would hope the vast majority of people are really honest if you treat them with just a little respect. It's been my experience that the tough guys are usually the ones with a long list of stories about getting screwed. Think about that for a minute. You get what you give.
I'll crawl back back into my little dream world now. Reality is such a harsh thing. Today is fruit cocktail Thursday here at the sanitarium.
For chrissakes, a mistake was made, they are going overboard to fix it, and you seem satisfied. I'd leave it at that.
If people want to sit there and dream up nightmarish and ridiculous scenarios about the car getting stolen, well so be it. They must have a lot of time on their hands.
It isn't about what you can shake down out of somebody, it's about being put whole again. In my opinion, I think the dealer is doing that.
It's easy to get on the internet and make grand claims about what the dealer "should do", just as it is for me to go on the long-winded fillibuster!
My point is that I think they are being fair. Further, I wonder what some of these guys who are making these other suggestions would do if the situation was turned around, and it was THEIR problem to fix. Would they be as generous with THEIR money.
Not everyone or every business is out there to screw over the rest of the world. Sure, some times you have to raise a little hell, but I would hope the vast majority of people are really honest if you treat them with just a little respect. It's been my experience that the tough guys are usually the ones with a long list of stories about getting screwed. Think about that for a minute. You get what you give.
I'll crawl back back into my little dream world now. Reality is such a harsh thing. Today is fruit cocktail Thursday here at the sanitarium.
