Warped Rotors
03-22-2009, 10:41 PM
#1
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Warped Rotors
A couple of months ago I had my car back to the dealers for a couple of warranty issues. I reported the front rotors being warped but the denied the problem saying the brakes were "operating as designed". The rotors have become progressively worse and I cuss the dealership every time I step on the brakes. I'm going to take it back again and fight with them if necessary. Has anyone else had problems with warped rotors and/or have any advice in getting the dealership to stand behind the car and fix the problem?
Thanks,
John
Thanks,
John
03-22-2009, 10:46 PM
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03-22-2009, 11:51 PM
#5
If your car is still under 12K (I think) they may turn them for you for free. There is no warranty period at all that I'm aware of for warped brake rotors they are a wear item. If they won't do it, why make such an issue of it? Just take them to almost any auto parts store and get them turned for about $30 and be done with it.
03-23-2009, 12:46 AM
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If your car is still under 12K (I think) they may turn them for you for free. There is no warranty period at all that I'm aware of for warped brake rotors they are a wear item. If they won't do it, why make such an issue of it? Just take them to almost any auto parts store and get them turned for about $30 and be done with it.
03-23-2009, 12:56 AM
#7
A lot of different things can cause warped rotors besides them being defective. Not necessarily your fault or the rotors' fault. I've gotten my brakes really hot and went through a big puddle when it was cold outside once (in another car). The cold water hitting the red hot rotors warped them almost instantly.
Why would you replace them instead of having them machined?
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03-23-2009, 01:23 PM
#10
Rotors shouldn't warp and should be covered under warranty. A dealer can't just pick and choose what is covered under warranty.
Edit- you might just need new brakes which obviously wouldn't be under warranty.
I'm not sure if I believe this but a a lot of people say rotors rarely warp.
Edit- you might just need new brakes which obviously wouldn't be under warranty.
I'm not sure if I believe this but a a lot of people say rotors rarely warp.
Last edited by joeposter; 03-23-2009 at 01:28 PM.
03-23-2009, 01:27 PM
#11
Normally I would agree with the other posters here regarding the warp. My G has 650 miles and the very first time I got into the brakes on a hard exit.....the old familiar shudder from warped rotors. A Service writer was kind enough to inform me that it is "Lot rot" because my 2008 was a leftover and had been sitting. The problem will "more than likely go away as the brakes bed in."
Why not just tell me that there's nothing they can do instead of lying to me. Like I'm some schmuck that has never driven a car before.
Why not just tell me that there's nothing they can do instead of lying to me. Like I'm some schmuck that has never driven a car before.
03-23-2009, 01:42 PM
#12
Rotors shouldn't warp and should be covered under warranty. A dealer can't just pick and choose what is covered under warranty.
Edit- you might just need new brakes which obviously wouldn't be under warranty.
I'm not sure if I believe this but a a lot of people say rotors rarely warp.
Edit- you might just need new brakes which obviously wouldn't be under warranty.
I'm not sure if I believe this but a a lot of people say rotors rarely warp.
It's not picking and choosing what's under warranty. The warranty booklet expressly excludes brakes as a maintenance item (p. 6) but specifically states "brake pads" and not brake rotors so he might argue that point. I doubt he'll win though. It will probably depend on his dealership and his relationship with them. I had my rotors machined at about 11K, but my service advisor told me that he was going to do it free although they were not obligated to do so and should have charged me for it.
OP, if you take it to the dealer for this let us know what they tell you and how it turns out.
03-23-2009, 02:23 PM
#14
That's a valid point. It's not specified, but like I said, if you go in and talk to them and not demand your rights, they can be pretty reasonable people, at least at my dealership. They did mine free at 11K. The service writer told me that even thoughthey aren't obligated to, they will probably do it as "customer goodwill" up to about 12K if there's no signs of abuse. Just like how they were doing the alignments for low mileage people with problems.
03-23-2009, 02:42 PM
#15
I agree with you. I also find them more open to "free" stuff when I am flexible with when I want it done and schedule it with other stuff they get paid for. I just have not seen the terrible service from dealers that some of you have and for that I am very thankful.
That's a valid point. It's not specified, but like I said, if you go in and talk to them and not demand your rights, they can be pretty reasonable people, at least at my dealership. They did mine free at 11K. The service writer told me that even thoughthey aren't obligated to, they will probably do it as "customer goodwill" up to about 12K if there's no signs of abuse. Just like how they were doing the alignments for low mileage people with problems.