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Bad paint job now refusing to repaint Help*

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Old 12-11-2012 | 08:44 PM
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Bad paint job now refusing to repaint Help*

I have a problem with my CAR (2012 g37 coupe) and maybe someone here can help me. I'm having body work done to my car at The Service King and they had to paint 2 body parts due to a collision. The issue I'm having is that the 2 parts they painted don't match the rest of the paint on my car, but in there eyes it does. Now there refusing to repaint it again "this would be there 4th try" unless i can get another professional eye that says they can do it better or proof via other means.
So who is the best auto painter in Dallas for pearl whites Infiniti?
or
Who knows a company which measures auto paint via a spectrometer?
or
Whats the best way to measure color accuracy/radiance/Luminance of automotive paint?

Anything will help me, are there any test? They use PPG paint and Enlgish Color

Heres my car w/ damage
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Last edited by EFX; 12-11-2012 at 08:53 PM.
Old 12-11-2012 | 09:34 PM
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Job like that the front bumper, fender, should have been painted complete, and the hood, and drivers door and maybe even passenger fender should have been blended into As well... Did you go through insurance?. If so I'd complain..
Old 12-11-2012 | 09:36 PM
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Why not take it to Infiniti?
Old 12-11-2012 | 09:37 PM
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You need post pics of it after, and show me and I can help tell you what's wrong. Give me different angles in different lights
Old 12-11-2012 | 09:47 PM
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Originally Posted by EFX
I have a problem with my CAR (2012 g37 coupe) and maybe someone here can help me. I'm having body work done to my car at The Service King and they had to paint 2 body parts due to a collision. The issue I'm having is that the 2 parts they painted don't match the rest of the paint on my car, but in there eyes it does. Now there refusing to repaint it again "this would be there 4th try" unless i can get another professional eye that says they can do it better or proof via other means.
So who is the best auto painter in Dallas for pearl whites Infiniti?
or
Who knows a company which measures auto paint via a spectrometer?
or
Whats the best way to measure color accuracy/radiance/Luminance of automotive paint?

Anything will help me, are there any test? They use PPG paint and Enlgish Color

Heres my car w/ damage
I upgraded my front bumper to IPL and had the bumper repainted ivory pearl, the first try didn't match, the second try was close enough, so then the shop buffed and polished the hood and fenders to brighten the paint work to match the bumper and then presto, the match was about 98% which was good enough for me. unfortunately the match will not be 100% perfect.
Old 12-11-2012 | 09:52 PM
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If you blend out properly the paint will match.. It's very difficult to get it spot on painting only the bumper. You have to do multiple spray outs, and tinting which takes time that honestly most painters are too lazy to do. Blending into all adjacent panels is the easiest way for a perfect match
Old 12-11-2012 | 10:32 PM
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Originally Posted by JPSBLACKG37
You need post pics of it after, and show me and I can help tell you what's wrong. Give me different angles in different lights
I will provide pictures sometime tomorrow, for now i refuse to sign the release papers until its fixed but i will go take a look and get pictures.
Old 12-11-2012 | 10:41 PM
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I have a team mate with the same color that had the same exact issue. After 3 or 4 tries with it coming out the same each time, he determined that was as good as it was going to get with Ivory Pearl and learned to live with it.
Old 12-11-2012 | 10:44 PM
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Wish I lived closer to you I would totally make this right for you. It's a shame when a shop will not stand by their work.
Old 12-12-2012 | 12:24 AM
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I am going through insurance so we will be in contact with them tomorrow. They have blended and you can tell between the hood and the fender, and the L/F fender and the door and upper panel above the window. There spewing some stuff about having their paint rep from PPG come out and give the OK before calling us as well as there Paint specialist.
Old 12-12-2012 | 12:45 AM
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I've always wondered why. Even my old car was a 3 stage pearl type of paint. And from factory I could tell the difference.

"Plastic bumpers will always change color especially in metallic colors. The plastic has a static charge and the metallic paint will settle different than on the sheet metal parts, causing pigment floatation that will shift the color darker or lighter. The other reason is surface temperature, if the sheet metal is colder, the bumper will look lighter, if the sheet metal is hotter than the bumper, the color on the bumper will look darker. The third reason is flex additive. If the clearcoat is applied on the bumper with a flex additive, it will shift the color slightly"
Old 12-12-2012 | 12:45 AM
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With this damage front bumper should be replaced and painted, fender probably could be fixed but for 2012 I would get a new one and repaint. I do professional painting for 2 and half years, and I can tell you right away if the job is good or not, but I'm not in your state. They also should have painted Fender and the bumper at the same time, to at-least blend the color....

To be honest with you, to get the right color to match every part of the car surrounding it is hard. However if insurance covering it, make them blend the color with the door and the hood and make sure it is smooth after they done, check check and check every time after body shop..show them everything you think is not right cos they will try to get away with a cheap job...I've been through this.
Old 12-12-2012 | 12:52 AM
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Even stock, the bumpers will always look off from the fenders, I think just because it's plastic. Go to a dealer and look at them in different light.
Old 12-12-2012 | 12:56 AM
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Supposedly they have blended it with the door the 2nd time. The third time they sanded off the clear coat and applied a 2k and re-blended the whole door. I don't even know if that 1k/2k/3k clear coats even exist. Anyone want to shed some light on that?
Old 12-12-2012 | 01:07 AM
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It's been done many times before, they are spewing bs.

Whoever is painting it sounds like he doesn't know what he is doing.

I'm willing to bet they painted the whole fender and did not blend into the a pillar at all.. And are just hoping it matches.

Please post pics when you can and I will help tell you what's wrong



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