Anyone have a bubbling seat cushion warranty replacement invoice?
03-11-2012, 11:20 AM
#77
Registered User
Join Date: Jun 2006
Posts: 77
Likes: 0
Received 0 Likes
on
0 Posts
I'm now driving a 2011 G37 IPL, but I've had two other G37s coupes and a G35 coupe in the past. I never had this issue with the G35.
On the first G37s I owned, the dealer replaced the seat cover. The bubbling came back a few weeks later... but I sold the car and got a new/used G37 6M. I went back to the same dealer and they refused to replace it. They told me Infiniti sent them a whole bulletin explaining "normal wear and tear" on their seats ... they consider this bubbling to be "normal". The dealer was very sympathetic about it -- the guy actually took me to his used car lot and showed me 2010/2011 G's -- all with bubbling seats... he then took me to a 2006 BMW with 60,000 miles on it -- seat looked like new -- because they use pleather on the a*s part of the seat.
On my IPL, I have approximately 3,000 miles (5500 kms -- Canadian car) and it started bubbling almost within a week or two of buying the car. There's no question in my mind that this is a latent defect with the car. There's no point arguing to get the cover replaced because the bubbling will come back (others have posted similar experiences). To me, the only remedy is to actually replace the foam under the seat..... OR, they should use a leather substitute on this part of the seat.
Bottom line, this issue is a defect and Infiniti refuses to change their design -- It will likely take a new model change or a class action lawsuit before they make a change.
Until then, i just close my eyes when I open the door to a $60k+ car that has bubbling leather. If Infiniti intends to compete with BMW -- they better get their act together.
On the first G37s I owned, the dealer replaced the seat cover. The bubbling came back a few weeks later... but I sold the car and got a new/used G37 6M. I went back to the same dealer and they refused to replace it. They told me Infiniti sent them a whole bulletin explaining "normal wear and tear" on their seats ... they consider this bubbling to be "normal". The dealer was very sympathetic about it -- the guy actually took me to his used car lot and showed me 2010/2011 G's -- all with bubbling seats... he then took me to a 2006 BMW with 60,000 miles on it -- seat looked like new -- because they use pleather on the a*s part of the seat.
On my IPL, I have approximately 3,000 miles (5500 kms -- Canadian car) and it started bubbling almost within a week or two of buying the car. There's no question in my mind that this is a latent defect with the car. There's no point arguing to get the cover replaced because the bubbling will come back (others have posted similar experiences). To me, the only remedy is to actually replace the foam under the seat..... OR, they should use a leather substitute on this part of the seat.
Bottom line, this issue is a defect and Infiniti refuses to change their design -- It will likely take a new model change or a class action lawsuit before they make a change.
Until then, i just close my eyes when I open the door to a $60k+ car that has bubbling leather. If Infiniti intends to compete with BMW -- they better get their act together.
03-12-2012, 01:44 PM
#78
Registered User
Join Date: Oct 2010
Location: San Antonio, TX
Posts: 77
Likes: 0
Received 0 Likes
on
0 Posts
Just my 2 cents on this thread. My seat bubble somewhat, but not as much as they used to. I started to take my wallet and phone out of my back pocket and it seems to help.
03-12-2012, 02:04 PM
#79
Registered User
I'm now driving a 2011 G37 IPL, but I've had two other G37s coupes and a G35 coupe in the past. I never had this issue with the G35.
On the first G37s I owned, the dealer replaced the seat cover. The bubbling came back a few weeks later... but I sold the car and got a new/used G37 6M. I went back to the same dealer and they refused to replace it. They told me Infiniti sent them a whole bulletin explaining "normal wear and tear" on their seats ... they consider this bubbling to be "normal". The dealer was very sympathetic about it -- the guy actually took me to his used car lot and showed me 2010/2011 G's -- all with bubbling seats... he then took me to a 2006 BMW with 60,000 miles on it -- seat looked like new -- because they use pleather on the a*s part of the seat.
On my IPL, I have approximately 3,000 miles (5500 kms -- Canadian car) and it started bubbling almost within a week or two of buying the car. There's no question in my mind that this is a latent defect with the car. There's no point arguing to get the cover replaced because the bubbling will come back (others have posted similar experiences). To me, the only remedy is to actually replace the foam under the seat..... OR, they should use a leather substitute on this part of the seat.
Bottom line, this issue is a defect and Infiniti refuses to change their design -- It will likely take a new model change or a class action lawsuit before they make a change.
Until then, i just close my eyes when I open the door to a $60k+ car that has bubbling leather. If Infiniti intends to compete with BMW -- they better get their act together.
On the first G37s I owned, the dealer replaced the seat cover. The bubbling came back a few weeks later... but I sold the car and got a new/used G37 6M. I went back to the same dealer and they refused to replace it. They told me Infiniti sent them a whole bulletin explaining "normal wear and tear" on their seats ... they consider this bubbling to be "normal". The dealer was very sympathetic about it -- the guy actually took me to his used car lot and showed me 2010/2011 G's -- all with bubbling seats... he then took me to a 2006 BMW with 60,000 miles on it -- seat looked like new -- because they use pleather on the a*s part of the seat.
On my IPL, I have approximately 3,000 miles (5500 kms -- Canadian car) and it started bubbling almost within a week or two of buying the car. There's no question in my mind that this is a latent defect with the car. There's no point arguing to get the cover replaced because the bubbling will come back (others have posted similar experiences). To me, the only remedy is to actually replace the foam under the seat..... OR, they should use a leather substitute on this part of the seat.
Bottom line, this issue is a defect and Infiniti refuses to change their design -- It will likely take a new model change or a class action lawsuit before they make a change.
Until then, i just close my eyes when I open the door to a $60k+ car that has bubbling leather. If Infiniti intends to compete with BMW -- they better get their act together.
It looks like BMW has the bubbling problem too with leather...
2009 BMW 335
2009 BMW 528
Last edited by tejasg37x; 03-12-2012 at 02:31 PM.
03-12-2012, 02:27 PM
#80
Registered User
Thats just some normal stretching.
It'd just be nice if they put some more stitching on the *** area. That would have fixed the problem.
But it's obvious they wanted a sheet of leather for aesthetic purposes (that only look good brand new).
It'd just be nice if they put some more stitching on the *** area. That would have fixed the problem.
But it's obvious they wanted a sheet of leather for aesthetic purposes (that only look good brand new).
03-13-2012, 10:59 AM
#81
Registered User
Join Date: Jan 2012
Location: Tampa, Fl
Posts: 11
Likes: 0
Received 0 Likes
on
0 Posts
I also have an IPL with around 3,000 miles. I havent been completely satisfied with the quality of leather on the seats - my drivers right quad seat actually looks like its been stretched out too far - if that makes any sense. It started within my first week after getting it new as well! I'm hoping that if this has happened to enough g owners they will issue an in house bulletin to dealers to replace the cars with the problem....
03-13-2012, 01:45 PM
#82
Registered Member
iTrader: (13)
Well Infiniti just called me and said they would only pay 50% ot have my seat repaired, Really a 44k car and the seat was bubbling at 1500 miles and they will only pay 50% ,No thanx. Looks like I will be taking my dealer up on the the aftermarket company fixing it under warrenty. :/ Not happy
03-13-2012, 01:50 PM
#83
New cushions installed yesterday, and my 2008 seat is amazing again! Very happy. Wish it was a little more firm, but overall, I'm very happy. I have my invoice for the cushion replacement if anyone wants, but my dealer sucked that one up, not the factory, so I don't know if that will help anyone or not.
04-15-2012, 02:40 PM
#84
Registered User
Join Date: Jan 2012
Location: Tampa, Fl
Posts: 11
Likes: 0
Received 0 Likes
on
0 Posts
Update on drivers seat leather Issue
Went to dealer for first maintenance and let them know about that I was unhappy with how the leather was wearing. With no questions asked they told me they would be ordering new leather for the seat... It was fairly obvious or wasn't the first time they'd heard about the issue. (They did tell me that the leather for the g37 is back ordered for almost 2 months) but that, I can deal with!
04-15-2012, 04:23 PM
#85
Registered User
iTrader: (1)
Join Date: Jul 2011
Location: Bay Area
Posts: 164
Likes: 0
Received 0 Likes
on
0 Posts
Went to dealer for first maintenance and let them know about that I was unhappy with how the leather was wearing. With no questions asked they told me they would be ordering new leather for the seat... It was fairly obvious or wasn't the first time they'd heard about the issue. (They did tell me that the leather for the g37 is back ordered for almost 2 months) but that, I can deal with!
Thread
Thread Starter
Forum
Replies
Last Post
User 122320
Buying & Leasing
4
10-15-2015 01:47 PM
