Why choose 180°|Custom?
06-03-2010, 09:55 PM
#91
No offense to anybody, but me being a "new 180 custom" customer I can tell you one thing customer service is VERY POOR. Igor is a good guy I don't doubt that but he needs to learn how to manage his business, If he knows he cannot complete the job within a reasonable time for a few customers WHY take 8-10 sets of headlights when he knows it will take him 3-4 weeks plus to complete everything. Example is this even possible JMacsG37 4 months waiting for his headlights to arrive, I know he has "loaners" but still that's the catch by taking the loaners he forgets about that particular customer to take care others with similar problems and at the end of the day there is a chain of 10 people waiting for headlights/repairs etc. I modded my headlights less than 2 months but within that time my headlights had gone back NY 3 times. I haven't had 1 week trouble free there is always something 
Lately my main issue is condensation on my passenger headlight it got so bad that my D2S bulb burned out I sent headlight back to Igor for repair took 3 days to get it back but just to find out that after I washed my car the same headlight started doing the same thing, thing was cloudy inside wayyyy before i finished drying the car. When i was getting ready to get my headlights modded everyone told me don't do it don't it but seeing everyone's Iron man etc made me jump on the wagon just to be in this mess. How can a job so EXPENSIVE turned out so crappy or it's just my luck?
Now, im trying to contact Igor to see what the deal is but no answer.
Let me point a few things, his job is fabulous takes talent to do what he does but experiencing all these trouble within 2 months makes me realize what about in 6 months to 1 year? I cannot be taking bumper off and sending headlights back n fourth every 2 weeks that's totally UNACCEPTABLE. That's it for now I'm just expressing my experience with 180 custom.
P.S IF ANYONE IS SELLING A PAIR OF AFS STOCK HEADLIGHTS SHOOT ME A PM BECAUSE IM REALLY CONSIDERING PUTTING 180 CUSTOM N IRON MAN TO
Lately my main issue is condensation on my passenger headlight it got so bad that my D2S bulb burned out I sent headlight back to Igor for repair took 3 days to get it back but just to find out that after I washed my car the same headlight started doing the same thing, thing was cloudy inside wayyyy before i finished drying the car. When i was getting ready to get my headlights modded everyone told me don't do it don't it but seeing everyone's Iron man etc made me jump on the wagon just to be in this mess. How can a job so EXPENSIVE turned out so crappy or it's just my luck? Now, im trying to contact Igor to see what the deal is but no answer. Let me point a few things, his job is fabulous takes talent to do what he does but experiencing all these trouble within 2 months makes me realize what about in 6 months to 1 year? I cannot be taking bumper off and sending headlights back n fourth every 2 weeks that's totally UNACCEPTABLE. That's it for now I'm just expressing my experience with 180 custom.
P.S IF ANYONE IS SELLING A PAIR OF AFS STOCK HEADLIGHTS SHOOT ME A PM BECAUSE IM REALLY CONSIDERING PUTTING 180 CUSTOM N IRON MAN TO
06-07-2010, 12:15 PM
#98
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OK a few points I need to make:
1) Stoof does not work for Igor at 180 Custom anymore. He's in the process of changing his username.
2) Igor is dealing with a lot of **** on his plate. I'm not saying that what is happening is right, BUT I will say he is trying to right the wrongs. He's had major problems with his painter, and he's trying to get a new place to paint ASAP. Knowing Igor, he will never even think to "scam" anyone, so although there is confusion, you don't need to worry about that. Yes, he needs a secretary, and yes, he will respond to this thread as soon he clears up what needs to be cleared up with the staff.
1) Stoof does not work for Igor at 180 Custom anymore. He's in the process of changing his username.
2) Igor is dealing with a lot of **** on his plate. I'm not saying that what is happening is right, BUT I will say he is trying to right the wrongs. He's had major problems with his painter, and he's trying to get a new place to paint ASAP. Knowing Igor, he will never even think to "scam" anyone, so although there is confusion, you don't need to worry about that. Yes, he needs a secretary, and yes, he will respond to this thread as soon he clears up what needs to be cleared up with the staff.
06-07-2010, 12:54 PM
#100
OK a few points I need to make:
1) Stoof does not work for Igor at 180 Custom anymore. He's in the process of changing his username.
2) Igor is dealing with a lot of **** on his plate. I'm not saying that what is happening is right, BUT I will say he is trying to right the wrongs. He's had major problems with his painter, and he's trying to get a new place to paint ASAP. Knowing Igor, he will never even think to "scam" anyone, so although there is confusion, you don't need to worry about that. Yes, he needs a secretary, and yes, he will respond to this thread as soon he clears up what needs to be cleared up with the staff.
1) Stoof does not work for Igor at 180 Custom anymore. He's in the process of changing his username.
2) Igor is dealing with a lot of **** on his plate. I'm not saying that what is happening is right, BUT I will say he is trying to right the wrongs. He's had major problems with his painter, and he's trying to get a new place to paint ASAP. Knowing Igor, he will never even think to "scam" anyone, so although there is confusion, you don't need to worry about that. Yes, he needs a secretary, and yes, he will respond to this thread as soon he clears up what needs to be cleared up with the staff.
