Email from Status Elite after shipping back CF rear diffuser, BS!
08-04-2009, 10:35 AM
#121
Registered User
Well there went any plans on purchasing anything from Status Elite. Wow....not even an offer for a partial refund.....that's shady. Pure and simple. But honestly, I can't see paying $600 for a piece of CF to sit over my exhaust. Maybe I'm just a simple car owner.
08-04-2009, 10:38 AM
#123
Hey Jeff do you have a tracking number for the return. If so, email that to paypal.
I hope this all gets worked out. These little companies need to bend over for customers no matter what. The economy blows and every little dollar and rep counts. Who ever own SE is a jackass, I would have built a new diffuser, kept the defective one and resold it as a b-stock item. I wonder what the cost of a full CF diffuser piece is?? No more then $150-$200 max. So taking a little hit on it wouldn't have put a dent in your pockets. It actually would have saved you a ton of customers and potential customers.
I will definately send my business over to igor.
-1 for SE.
I hope this all gets worked out. These little companies need to bend over for customers no matter what. The economy blows and every little dollar and rep counts. Who ever own SE is a jackass, I would have built a new diffuser, kept the defective one and resold it as a b-stock item. I wonder what the cost of a full CF diffuser piece is?? No more then $150-$200 max. So taking a little hit on it wouldn't have put a dent in your pockets. It actually would have saved you a ton of customers and potential customers.
I will definately send my business over to igor.
-1 for SE.
08-04-2009, 11:09 AM
#127
He is, the limited production bull****...
I said months ago this company was a joke, it is all coming to the surface...
$800 SRI limited production... $600+ diffuser that doesn't fit... Unreal. Mod's should ban them from this forum. There is no way they sell anything else on here.. So what's the point in having them?
08-04-2009, 11:30 AM
#131
i have to say i feel both parties have equal blame in this. having worked in this field before i know people will sometimes cause damage to a piece and then try to play it off as it came that way. then why did you not report the damage right away. and now J is saying he drove around with the piece on the car? dude its used then and you dont deserve a refund simple. BUT that aside fitment is fitment. and when they claim perfect fitment which they have because i was going to buy this piece going on the assumption it fit perfect per SE claims and it fits like doo doo according to J and other observers then a refund is required. but now SE is back peddling and saying off fitment is expected? really since when because i have been buying different body parts made of ever material known to man for my cars and have always delt with the top high end japanes power house tuners and never once whether it was CF, FG, poly or anything else did i ever hear them say oh off fitment would be expected. especially with CF pieces. when i bought my full cf mugen bumper for almost $3k if they would have told me imperfections could be expected i would have laughed in their face. i have never seen a mugen, varis auto, asm, amuse, top secret or any other high end cf piece with flaws. it just doesnt happen.
08-04-2009, 11:33 AM
#132
oh then ya it makes sense then. didnt know that.
i have to say i feel both parties have equal blame in this. having worked in this field before i know people will sometimes cause damage to a piece and then try to play it off as it came that way. then why did you not report the damage right away. and now J is saying he drove around with the piece on the car? dude its used then and you dont deserve a refund simple. BUT that aside fitment is fitment. and when they claim perfect fitment which they have because i was going to buy this piece going on the assumption it fit perfect per SE claims and it fits like doo doo according to J and other observers then a refund is required. but now SE is back peddling and saying off fitment is expected? really since when because i have been buying different body parts made of ever material known to man for my cars and have always delt with the top high end japanes power house tuners and never once whether it was CF, FG, poly or anything else did i ever hear them say oh off fitment would be expected. especially with CF pieces. when i bought my full cf mugen bumper for almost $3k if they would have told me imperfections could be expected i would have laughed in their face. i have never seen a mugen, varis auto, asm, amuse, top secret or any other high end cf piece with flaws. it just doesnt happen.
i have to say i feel both parties have equal blame in this. having worked in this field before i know people will sometimes cause damage to a piece and then try to play it off as it came that way. then why did you not report the damage right away. and now J is saying he drove around with the piece on the car? dude its used then and you dont deserve a refund simple. BUT that aside fitment is fitment. and when they claim perfect fitment which they have because i was going to buy this piece going on the assumption it fit perfect per SE claims and it fits like doo doo according to J and other observers then a refund is required. but now SE is back peddling and saying off fitment is expected? really since when because i have been buying different body parts made of ever material known to man for my cars and have always delt with the top high end japanes power house tuners and never once whether it was CF, FG, poly or anything else did i ever hear them say oh off fitment would be expected. especially with CF pieces. when i bought my full cf mugen bumper for almost $3k if they would have told me imperfections could be expected i would have laughed in their face. i have never seen a mugen, varis auto, asm, amuse, top secret or any other high end cf piece with flaws. it just doesnt happen.
08-04-2009, 11:52 AM
#133
Registered User
It truly is. I got screwed over twice. Once for $1,500 by a scammer on some car audio boards. Funny how several people got their money back and I didn't, and they were in the EXACT same situation I was in, yet they couldn't discuss anyone else's case because it's against their policy, basically saying, "yes you're right but we're not helping you."
Another time I bought an SNES off eBay and it didn't work. The seller stated the item to work without any problems and later states it will come in the condition as stated, so why doesn't it work? Paypal denied my claim. Turns out it was the power supply, which I had to pay another $10 for. I guess it's ok for Pay Pal to side with a non-working product from eBay.
Don't let me get started with their 3.5% or so fees or even how they state if your account doesn't have any money you won't be charged, because you still will and then faced with overdraft charges from your bank account.
Another time I bought an SNES off eBay and it didn't work. The seller stated the item to work without any problems and later states it will come in the condition as stated, so why doesn't it work? Paypal denied my claim. Turns out it was the power supply, which I had to pay another $10 for. I guess it's ok for Pay Pal to side with a non-working product from eBay.
Don't let me get started with their 3.5% or so fees or even how they state if your account doesn't have any money you won't be charged, because you still will and then faced with overdraft charges from your bank account.