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Help Radio stuck on bluetooth audio menu

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Old 10-15-2022 | 01:37 PM
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Radio stuck on bluetooth audio menu

My 2010 G37 Vert is stuck on the bluetooth audio menu. The bluetooth isnt even on. No music is playing I can access all of the menus except for am FM. Satellite disc aux USB and all of that. I can turn volume up and down (no music of course) but I cant even turn it off. This started happening after my battery died one time. (Having roof issues too but I'll save that for another post). None of the audio buttons on the steering wheel work either. The one time it did work i was able to do the diagnostic and theres a connection issue with the XM antenna.

Can anyone help me fix this? I'm losing it without my music lol
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Old 11-21-2022 | 08:51 PM
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Hold down the settings button and at the same time spin the volume **** to the left (counter-clockwise) for around 40 clicks (doesn't have to be exact, just keep spinning it). This will open the diagnostics settings. Go through that menu and see if that helps you reset any anything or gives you more information. There is a section that lists any error codes, that could help too.
Old 11-21-2022 | 09:23 PM
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WARNING! In that menu is a option to "INITIALIZE SETTINGS." DO NOT SELECT THAT OPTION!

Initializing (System) Settings erases the configuration of the AV headunit and it will brick the system. Only the dealership can reconfigure the AV headunit.

Friendly word of advice: DO NOT DO IT!

Last edited by ILM-NC G37S; 11-21-2022 at 09:28 PM.
Old 11-21-2022 | 09:50 PM
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Originally Posted by ILM-NC G37S
WARNING! In that menu is a option to "INITIALIZE SETTINGS." DO NOT SELECT THAT OPTION!

Initializing (System) Settings erases the configuration of the AV headunit and it will brick the system. Only the dealership can reconfigure the AV headunit.

Friendly word of advice: DO NOT DO IT!
I dont have that option as I cant actually turn off the radio to get to that menu. I may have to go to the dealership anyway to get my roof reset. I may just let them do it. Just trying to find a way to do it myself to avoid the cost
Old 11-22-2022 | 08:47 AM
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Did you try disconnecting the battery for a while and see if that resets the AV? Or pull the AV fuses? As long as your roof is up and locked this should have no effect on that regardless of what your issue is with that system.
Old 11-22-2022 | 02:53 PM
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Originally Posted by ILM-NC G37S
Did you try disconnecting the battery for a while and see if that resets the AV? Or pull the AV fuses? As long as your roof is up and locked this should have no effect on that regardless of what your issue is with that system.
I've done all of that. The roof is a separate issue.
Old 11-22-2022 | 09:55 PM
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If you're handy you can always get a replacement head unit from ebay and swap it out. It just has to be a head unit from the same body style and generation of your car. They go for around $150.
Old 11-22-2022 | 10:32 PM
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They go for less than that... keep your eye out for a deal and you can grab one for like $50.
Old 11-23-2022 | 01:14 AM
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Originally Posted by iCrap
They go for less than that... keep your eye out for a deal and you can grab one for like $50.
well let's say it's in the range of $50-$150. I have another post up here with a different issue with the head unit. Used ones can be under $100 but some places are selling certified ones with 90 day warranties on ebay for $150.
Old 06-24-2024 | 08:52 PM
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Originally Posted by Bluace08
My 2010 G37 Vert is stuck on the bluetooth audio menu. The bluetooth isnt even on. No music is playing I can access all of the menus except for am FM. Satellite disc aux USB and all of that. I can turn volume up and down (no music of course) but I cant even turn it off. This started happening after my battery died one time. (Having roof issues too but I'll save that for another post). None of the audio buttons on the steering wheel work either. The one time it did work i was able to do the diagnostic and theres a connection issue with the XM antenna.

Can anyone help me fix this? I'm losing it without my music lol
Did you ever figure this out? I have the exact issue
Old 10-27-2024 | 10:56 PM
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Did you ever fix this? I have same issue

Please let me know the solution!
I have exact same issue
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