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For the Connected Car "CarPlay-Like" Experience

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Old 01-05-2020, 02:36 PM
  #466  
AdamBritt
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I'm glad you were able to upgrade out of it! Hopefully insurance was able to help cover that. I love the V37 models a lot; wish they would come with a manual option. I'll send them an email now and PM you when I hear back.
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Old 01-05-2020, 02:40 PM
  #467  
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Originally Posted by AdamBritt
I'm glad you were able to upgrade out of it! Hopefully insurance was able to help cover that. I love the V37 models a lot; wish they would come with a manual option. I'll send them an email now and PM you when I hear back.
Sounds good!
Old 01-18-2020, 03:29 PM
  #468  
AdamBritt
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Anyone happen to know which cable is for the touch screen specifically? I installed it last week before I knew I didn't have all the cables but I'm pretty sure the factory touch was working. Finally got hooked up and into the Vline unit but have no touch now. Don't feel like taking everything apart for a third time right now but probably will tomorrow.

Edit: Just double-checked everything since I had a little time. Everything is where it should be and all the cables are snug so I'm not sure. Probably going to be a Grom question but it's just really weird only touch doesn't work.

Last edited by AdamBritt; 01-18-2020 at 06:57 PM.
Old 01-19-2020, 04:25 AM
  #469  
Davbay1
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I had a Vline v1 installed in my g for a couple of months before selling it. I mainly used it with Android Auto, but CarPlay worked as well. For my purposes, it served me really well. I actually ended up pulling it out before selling the car. I am planning on posting it FS in the next couple days if anyone is interested.
Old 01-21-2020, 08:17 PM
  #470  
gromaudio
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@Deth23, please contact our technical support specialist at https://gromaudio.com/support.html They will help.
Old 01-27-2020, 11:39 PM
  #471  
alberto555552
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Originally Posted by gromaudio
@Deth23, please contact our technical support specialist at https://gromaudio.com/support.html They will help.
Hi Grom after a recent software update and firmware update my grom vline2 is giving me lots of problems. On start up the touch screen does not work although the rest of the system appears to be working if I use the scroll wheel. The grom audio will radomnly heighten my screen brightness when I'm driving, so much so it's blinding at night and it won't let me turn the brightness down for a while until it unfreezes whatever it has going on and then it functions like normal. I have tried unplugging and replugging the system multiple times, leaving it unplugged overnight and the problem persists. That or on start up the screen will be just blank and the backup camera won't show. And nothing will show up on screen, even though I can press the source button and the regular radio plays in the background

can you please help with this.
Old 01-28-2020, 08:08 PM
  #472  
AdamBritt
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I'm having the same no touch issue. If they get back to me with a solution that works I will make sure to share it.
Old 01-29-2020, 08:06 PM
  #473  
gromaudio
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Originally Posted by AdamBritt
I'm having the same no touch issue. If they get back to me with a solution that works I will make sure to share it.
Please update via OTA. Should be fixed now.
Old 02-02-2020, 01:46 PM
  #474  
gogigaga
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Deth23: did you get this fixed? I am having the same problem of echo using carplay.
Old 02-07-2020, 11:14 AM
  #475  
Deth23
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Originally Posted by gogigaga
Deth23: did you get this fixed? I am having the same problem of echo using carplay.

I check after every update, including the latest. The echo still exists. Also, it would be nice to have separate volume settings for voice calls / music. I've contacted support on both. I believe they said it's being worked on.
Old 02-08-2020, 11:14 AM
  #476  
gogigaga
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Originally Posted by Deth23
I check after every update, including the latest. The echo still exists. Also, it would be nice to have separate volume settings for voice calls / music. I've contacted support on both. I believe they said it's being worked on.
same here. I opened a ticket with GROM. After a lot of testing they have decided to send out an update that will allow us to change some parameters to fight the echo. I am wondering if this is an isolated issue to you and me or everyone with G37 is experiencing this.
Old 02-27-2020, 12:14 AM
  #477  
alberto555552
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Originally Posted by gromaudio
Please update via OTA. Should be fixed now.
Hello Grom after a recent update my back up camera no longer appears when I go into reverse
If I turn to reverse the screen will just go to the iPod menu screen in the g37 but no back up camera, I have tried disconnecting and reconnecting the vline but the problem persists. Would you be able to look into this
Old 03-07-2020, 12:53 PM
  #478  
gogigaga
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Hi Grom, after the latest update the screen goes is not blank. the only way to get it to work is by disconnecting and reconnecting the cables at the back of the unit every time I start the car. this is very annoying. please fix this.
Old 03-15-2020, 12:25 AM
  #479  
kinet3k
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i wonder if there are any news from grom? i'm on the fence of buying the hardware but looks like here and on lexus club people have lots of issues. definitely not going to drop $600 to get a bunch of bugs.
Old 03-27-2020, 06:25 PM
  #480  
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Originally Posted by kinet3k
i wonder if there are any news from grom? i'm on the fence of buying the hardware but looks like here and on lexus club people have lots of issues. definitely not going to drop $600 to get a bunch of bugs.
Sorry for the silence, it has been a little crazy for the last couple of weeks. Hope everybody stays healthy and safe! Per the bugs, if we see there is the bug in the software, we fix it with the software update. If the issue is specific to the product, or sometimes user error - we fix it with the specific user. We always ask to submit the ticket to our technical team at https://gromaudio.com/support.html Our technical team is staing on top of our users reports, and responds very quickly.

Thank you for your interest in GROM VLine VL2 Infotainment System and our technology!

For the latest news, we are working on wireless CarPlay implementation, and once implemented, it will become available for all VLine VL2 users with the firmware update. You can check the demo video here:


Sorry that the demo is made on Lexus stereo, however the functionality will be the same for Infiniti VLine as well.

Let us know if you have any questions, we are here to help.


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