For the Connected Car "CarPlay-Like" Experience
#151
Registered User
To all current VLine owners, GROM released an OTA (over the air) update for VLine units. Read more here:
https://gromaudio.com/newsletter/mar...ta-update.html
Please update your VLine. Note that the update takes 10-20 min, so do not turn off the car during this time.
Thank you!
https://gromaudio.com/newsletter/mar...ta-update.html
Please update your VLine. Note that the update takes 10-20 min, so do not turn off the car during this time.
Thank you!
#152
MYG37.COM Sponsor
Thread Starter
https://gromaudio.com/store/accessor...e-g-conl1.html
It works great via Wifi currently, but will be fully supported via USB also in VLine. Unfortunately root access will not be possible.
#153
Registered User
We currently offer T-Mobile enabled dongle:
https://gromaudio.com/store/accessor...e-g-conl1.html
It works great via Wifi currently, but will be fully supported via USB also in VLine. Unfortunately root access will not be possible.
https://gromaudio.com/store/accessor...e-g-conl1.html
It works great via Wifi currently, but will be fully supported via USB also in VLine. Unfortunately root access will not be possible.
Is there any way that you would be willing to work with your user base instead of continually saying "no"?
I for one have rooted multiple Android devices and am comfortable with the process, but I don't know much about this device. So some level of support would be nice.
It also allows us to tinker a little bit more and experiment on our own.
#155
MYG37.COM Sponsor
Thread Starter
There will be instructions posted on how to make your own image for VL1. So you can install any apps or launchers you want. Of course there we will be no support and no OTA or automatic system updates from us with that custom image.
#156
Registered User
Not to sound like an ungrateful customer, BUT, is it just me or does it sound like every reply is a knee-jerk "just repeat what the customer wants, no matter if we plan to deliver..."
#157
Registered User
And here's the slap in the face to all of us who pulled the trigger on V1...
https://gromaudio.com/store/vline/se...nt_system.html
Hey @gromaudio How about a trade-up program... my V1 unit has barely 30 hours on it...
https://gromaudio.com/store/vline/se...nt_system.html
Hey @gromaudio How about a trade-up program... my V1 unit has barely 30 hours on it...
#158
MYG37.COM Sponsor
Thread Starter
And here's the slap in the face to all of us who pulled the trigger on V1...
https://gromaudio.com/store/vline/se...nt_system.html
Hey @gromaudio How about a trade-up program... my V1 unit has barely 30 hours on it...
https://gromaudio.com/store/vline/se...nt_system.html
Hey @gromaudio How about a trade-up program... my V1 unit has barely 30 hours on it...
Last edited by gromaudio; 03-21-2018 at 05:20 PM.
#159
Although I totally understand how some would be upset with new hardware offered after purchasing what was thought to be cutting edge hardware... I think in this day and age it's pretty common for technology to change and electronics to be upgraded every year... Or sooner..
Think cars, phones, computers, tv's... All having yearly cycles of hardware changes... I know I've been disappointed several times... My tv and my stereo being two that really burned me... Grrrrr... But such is the way things are with almost everything these days...
Think cars, phones, computers, tv's... All having yearly cycles of hardware changes... I know I've been disappointed several times... My tv and my stereo being two that really burned me... Grrrrr... But such is the way things are with almost everything these days...
#160
Although I totally understand how some would be upset with new hardware offered after purchasing what was thought to be cutting edge... I think in this day and age it's pretty common for technology to change and electronics to be upgraded every year... Or sooner..
Think cars, phones, computers, tv's... All having yearly cycles of hardware changes... I know I've been disappointed several times... My tv and my stereo being two that really burned me... Grrrrr... But such is the way things are with almost everything these days...
Think cars, phones, computers, tv's... All having yearly cycles of hardware changes... I know I've been disappointed several times... My tv and my stereo being two that really burned me... Grrrrr... But such is the way things are with almost everything these days...
#161
I feel the problem is that for us 2013 and up infiniti G37 owners the product was on pre order for almost a year, by the time we actually got our compatible unit, which we paid in advance for, the new unit was already available for pre-order to be released soon after. We should have been given the option to cancel this order and have credit applied to the new release, or keep it if we were so inclined.
#162
Registered User
I feel the problem is that for us 2013 and up infiniti G37 owners the product was on pre order for almost a year, by the time we actually got our compatible unit, which we paid in advance for, the new unit was already available for pre-order to be released soon after. We should have been given the option to cancel this order and have credit applied to the new release, or keep it if we were so inclined.
Otherwise they can keep it. Terrible way to treat customers.
#163
MYG37.COM Sponsor
Thread Starter
I feel the problem is that for us 2013 and up infiniti G37 owners the product was on pre order for almost a year, by the time we actually got our compatible unit, which we paid in advance for, the new unit was already available for pre-order to be released soon after. We should have been given the option to cancel this order and have credit applied to the new release, or keep it if we were so inclined.
It is normal practice for companies to develop new products on regular basis to stay competitive. Since we support many different vehicles it will always be a car make/year that fall into "old" model sooner than others.
#164
Just to clarify. The preorder for NIS9 has started on Dec-7 and was fulfilled in the first week of March. Preorder for newer model has started on Mar-18.
It is normal practice for companies to develop new products on regular basis to stay competitive. Since we support many different vehicles it will always be a car make/year that fall into "old" model sooner than others.
It is normal practice for companies to develop new products on regular basis to stay competitive. Since we support many different vehicles it will always be a car make/year that fall into "old" model sooner than others.
How dare you say sooner or later your product falls into an old model, we just got the V1s and the V2s are coming out in a couple of months, at least with other technologies like TVs and phones we get a heads up and know if I buy a TV for Black Friday that the new model will be out shortly and thats on me, what your company pulled was getting rid of the last of your stock with the current 2010 and up G37 users, knowing you had a new model.
Your company had all the ability to start the V1 sales and alert us to the fact if we waited the V2 model would be released shortly.
Your company is horrible, the communication is beyond frustrating and the product isn't even ready for release, its full of bugs.
I will be writing my full review shortly.
#165
MYG37.COM Sponsor
Thread Starter
Very sorry that you are not happy with the product, contact our support for an RMA.
Last edited by gromaudio; 03-24-2018 at 02:37 PM.