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NEED HELP FROM FELLOW IPHONE USERS G37 not compatible with iOS 10.1.1

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Old 11-18-2016, 12:34 AM
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Mattlorentzoe
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NEED HELP FROM FELLOW IPHONE USERS G37 not compatible with iOS 10.1.1

HELP! Anybody with iPhone have you updated to 10.1.1?
I have a iPhone 6s Plus on iOS 10.1.1

I was able to play music on my radio since I bought the car until I just updated to 10.1.1

The previous iOS 10.0.1 worked fine. Anybody have similar results? I will be calling Infiniti in morning to see if they offer an update for Bluetooth/USB ect. I do not have nav.

If that doesn't work I will be calling Apple to see if I can go back on the software?


The only option under iOS is 9
Old 11-18-2016, 07:47 AM
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Rich11G37xS
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I have a 2011 G37xS . Ive got an ITouch 6 , it updated to 10.1.1 recently and it works fine. The update did all sorts of cool things for my Itouch, no problems at all. Good Luck
Old 11-18-2016, 07:51 AM
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Mattlorentzoe
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Originally Posted by Rich11G37xS
I have a 2011 G37xS . Ive got an ITouch 6 , it updated to 10.1.1 recently and it works fine. The update did all sorts of cool things for my Itouch, no problems at all. Good Luck
That's crazy! It could be my phone? I checked another iPhone with different software and it works great. Mine doesn't for some reason? Thanks for the info!
Old 11-18-2016, 08:32 AM
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telcoman
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Originally Posted by lorentzoe45
HELP! Anybody with iPhone have you updated to 10.1.1?
I have a iPhone 6s Plus on iOS 10.1.1

I was able to play music on my radio since I bought the car until I just updated to 10.1.1

The previous iOS 10.0.1 worked fine. Anybody have similar results? I will be calling Infiniti in morning to see if they offer an update for Bluetooth/USB ect. I do not have nav.

If that doesn't work I will be calling Apple to see if I can go back on the software?


The only option under iOS is 9
Did you try a reset?

Hold the home button and the on/off button simultaneously for a reset.

Telcoman
Old 11-18-2016, 08:38 AM
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jfisher
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Mine works perfectly fine as well after the update.
Old 11-18-2016, 08:46 AM
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Mattlorentzoe
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Originally Posted by telcoman
Did you try a reset?

Hold the home button and the on/off button simultaneously for a reset.

Telcoman
Yes I tried everything. Apple recommended going to Apple Store and possibly getting new phone
Old 11-18-2016, 08:47 AM
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Mattlorentzoe
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Originally Posted by jfisher
Mine works perfectly fine as well after the update.
It's got to be my phone then. Other phones work just not mine. I guess it's something other than software ??
Old 11-18-2016, 10:02 AM
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iCrap
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It's most likely just a software issue. Do a factory reset on your phone and it should work.
Old 11-18-2016, 04:05 PM
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GW330
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Mine (iphone 5s iOS10.1.1) also stopped working after the update, 2011 G37s non nav.
Old 11-18-2016, 04:59 PM
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Ricio1991
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Mine works well too just had to download a song tho to stream Spotify. iPhone 7 latest software update
Old 11-18-2016, 08:41 PM
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Crazyirish
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Mine works just as well (or poorly) as it did before the update. 2010 G37S with Nav/Bose and iPhone 6plus.
Old 11-20-2016, 03:59 PM
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Mattlorentzoe
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I'm having same problem. Mine has worked fine till recent update. It says song not available on screen when I try and use my iPhone on pandora or YouTube. My girlfriends works fine with no problems.


I have tried the following on my 6s plus 10.1.1
Re install iTunes (on 2 different computers)
Reset the entire car radio (holding settings and turning volume down 20-40 clicks)
Factory reset iPhone (hold power and home button for like 20 seconds)
Restore iPhone via iTunes (2 different computers)
Different Apple USB cord
Forget the car Bluetooth and rejoin on iPhone
Verified no iOS update available
Apple over the phone had no idea and couldn't fix it
I'm sure did other things but no luck

Next to try,
Bluetooth update at Infiniti
New iPhone (warranty)
Old 02-12-2017, 10:39 PM
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Noremac
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Infiniti has updated a TSB to address iOS 10.x issues. Refer to ITB12-054b (see attached).
Attached Thumbnails NEED HELP FROM FELLOW IPHONE USERS G37 not compatible with iOS 10.1.1-itb12-054b-dealer-notice.jpg  
Old 02-15-2017, 10:36 AM
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tjervis92
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Old 02-15-2017, 10:53 AM
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tjervis92
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