True or Dealer BS - Bluetooth, NAVI, Audio unit replacement
03-01-2009, 07:07 PM
#1
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True or Dealer BS - Bluetooth, NAVI, Audio unit replacement
Need some help please. I've had problems w/bluetooth since my 08 G37 was new. Dealer said they needed to replace the unit. I know there's a thread here someplace that talks about defective units.
Here's my questions >
Dealer told me it's an integrated all in one unit. Bluetooth, Music Box, Audio, & NAV. You can't just replace the bluetooth module. True or False???
Dealer finally got the correct unit for my car in, after 3 mistakes and 3 time wasting trips to the store. Supposedly the unit has now been replaced. And I'm having the same bluetooth problems.
After poking around some settings I'm wondering if the unit really was replaced. If it's an all in one thing, I would have expected to have to have to reload my CD's. They're all still there. I'd also expect to not see call logs from last summer. Should be a blank slate if it's a new unit, right? If it's a new bluetooth module. My phone should not still be paired to it. New = blank slate. All my audio presets are still there. Again, new unit = blank slate right?
Am I getting jerked around here? Or do they have the ability to move all the stored settings, logs, data from one unit to another?
Here's my questions >
Dealer told me it's an integrated all in one unit. Bluetooth, Music Box, Audio, & NAV. You can't just replace the bluetooth module. True or False???
Dealer finally got the correct unit for my car in, after 3 mistakes and 3 time wasting trips to the store. Supposedly the unit has now been replaced. And I'm having the same bluetooth problems.
After poking around some settings I'm wondering if the unit really was replaced. If it's an all in one thing, I would have expected to have to have to reload my CD's. They're all still there. I'd also expect to not see call logs from last summer. Should be a blank slate if it's a new unit, right? If it's a new bluetooth module. My phone should not still be paired to it. New = blank slate. All my audio presets are still there. Again, new unit = blank slate right?
Am I getting jerked around here? Or do they have the ability to move all the stored settings, logs, data from one unit to another?
03-01-2009, 08:33 PM
#2
Need some help please. I've had problems w/bluetooth since my 08 G37 was new. Dealer said they needed to replace the unit. I know there's a thread here someplace that talks about defective units.
Here's my questions >
Dealer told me it's an integrated all in one unit. Bluetooth, Music Box, Audio, & NAV. You can't just replace the bluetooth module. True or False???
Dealer finally got the correct unit for my car in, after 3 mistakes and 3 time wasting trips to the store. Supposedly the unit has now been replaced. And I'm having the same bluetooth problems.
After poking around some settings I'm wondering if the unit really was replaced. If it's an all in one thing, I would have expected to have to have to reload my CD's. They're all still there. I'd also expect to not see call logs from last summer. Should be a blank slate if it's a new unit, right? If it's a new bluetooth module. My phone should not still be paired to it. New = blank slate. All my audio presets are still there. Again, new unit = blank slate right?
Am I getting jerked around here? Or do they have the ability to move all the stored settings, logs, data from one unit to another?
Here's my questions >
Dealer told me it's an integrated all in one unit. Bluetooth, Music Box, Audio, & NAV. You can't just replace the bluetooth module. True or False???
Dealer finally got the correct unit for my car in, after 3 mistakes and 3 time wasting trips to the store. Supposedly the unit has now been replaced. And I'm having the same bluetooth problems.
After poking around some settings I'm wondering if the unit really was replaced. If it's an all in one thing, I would have expected to have to have to reload my CD's. They're all still there. I'd also expect to not see call logs from last summer. Should be a blank slate if it's a new unit, right? If it's a new bluetooth module. My phone should not still be paired to it. New = blank slate. All my audio presets are still there. Again, new unit = blank slate right?
Am I getting jerked around here? Or do they have the ability to move all the stored settings, logs, data from one unit to another?
im just stating what i knwo but i might be wrong but hopeuflly more people chime in
03-01-2009, 08:47 PM
#3
Obviously if your CDs in your music box are still on the hard drive it hasn't been replaced unless they went out and purchased them all and ripped them back on the new drive for you. Obviously it hasnt been replaced. Smells like BS to me. Ask them how all your music happens to be back on a brand new drive and see what their explanation is. If they blatantly lied to you about replacing it I would have a talk with your service manager, general manager, and then Infiniti corporate consumer relations in that order until I got some satisfaction.
03-01-2009, 10:40 PM
#5
i think they just replaced the radio unit (which includes ur navi and bluetooth, etc)....and probably saved ur old harddrive...which is where all ur info would be saved (including phone logs, and songs)....i doubt the dealership is bs'ing u...they have no reason to bs u....
03-01-2009, 10:57 PM
#6
i think they just replaced the radio unit (which includes ur navi and bluetooth, etc)....and probably saved ur old harddrive...which is where all ur info would be saved (including phone logs, and songs)....i doubt the dealership is bs'ing u...they have no reason to bs u....
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