Dealer handling fees and VPP

dkmura · 10-11-2009, 11:58 AM

We all know these are pure profit, but some dealers insist on collecting them even with VPP. Does this vary state-by-state, and have many G37 customers been subject to paying this? I'm in Colorado and would be especially interested in hearing from anyone in my geographic area!

Mike · 10-23-2009, 10:22 AM

Dealer handling fees? As in documentation?

In california, the fee is standardized at $45 for sales, and $55 for leases.

The fees pay for the people in the back office at the dealership who process all the paperwork. There is a lot more to selling a car than collecting money and depositing it.

dkmura · 10-23-2009, 12:06 PM

It appears that dealer handling fees DO vary state-by-state. In Colorado, they can range from $400-700 and while dealers everywhere claim they go to "processing the paperwork", the reality is they are a profit center. Under a VPP deal, there is a handling and processing fee paid for by the factory (on A and B deals) or 1/2 by the factory and 1/2 by the customer (on C and D deals). Thus, you are already paying the fee. I found in my VPP deal that this extra charge was open to negotiation.

I refused to pay it (or any portion) and my VPP deal went through without it being included.

da mayor · 10-23-2009, 02:15 PM

VPP is a great way to purchase a vehicle. DMV fees are different per county and state

dkmura · 01-11-2010, 11:03 PM

The DMV fees were already included in the costs. What Colorado dealers were getting by with is charging every customer an additional $500 fee for their handling and processing.

jmark · 01-12-2010, 06:16 AM

My dealer charges $199 doc fee. The first dealer I talked with wanted $599.

colburs · 01-12-2010, 10:18 AM

Not sure if this is true or not but my dealer in CT told me that the dealer is allowed to charge this fee (referred to as "conveyance") as long as EVERY customer is charged the fee. By CT law they are not allowed to negotiate the fee out or down.

My dealer in FL who I ultimately ended up buying from (nothing to do with conveyance fees) did not charge me the conveyance fee.

In both cases the "conveyance" fee did not include the DMV fees (tax, title, reg).

To answer your question, go to the Nissan VPP website. I recall researching this and finding that dealer's ARE allowed to add in their standard documentation and processing fees.

I got the impression that the dealer makes more money on a VPP deal than a similarly priced non-VPP deal (their tone and posture totally changed once I told them I had VPP). So eventhough they are allowed to charge the fee you may be able to talk them out of it especially if you openly discuss the fact that they are getting a decent profit within the structure of the VPP program.

chasemyaccord · 01-12-2010, 11:55 AM

You're not talking about destination fees are you? I haven't really heard of "dealer handling" fees. VPP will only get you a discount on delivery fees (in addition to the car of course).

Mike · 01-12-2010, 01:12 PM

Dealers are allowed to tack on whatever fees they want to. It's up to the customer to decide if they want to pay them or not.

Chase, you just happened to come to the right dealership and talk to the right guy

10-11-2009, 11:58 AM	#1
dkmura Registered User Trader Score: (0) Join Date: Jan 2004 Posts: 94	Dealer handling fees and VPP We all know these are pure profit, but some dealers insist on collecting them even with VPP. Does this vary state-by-state, and have many G37 customers been subject to paying this? I'm in Colorado and would be especially interested in hearing from anyone in my geographic area!

10-23-2009, 12:06 PM	#3
dkmura Registered User Trader Score: (0) Join Date: Jan 2004 Posts: 94	It appears that dealer handling fees DO vary state-by-state. In Colorado, they can range from $400-700 and while dealers everywhere claim they go to "processing the paperwork", the reality is they are a profit center. Under a VPP deal, there is a handling and processing fee paid for by the factory (on A and B deals) or 1/2 by the factory and 1/2 by the customer (on C and D deals). Thus, you are already paying the fee. I found in my VPP deal that this extra charge was open to negotiation. I refused to pay it (or any portion) and my VPP deal went through without it being included. Last edited by dkmura; 12-21-2009 at 10:40 PM.

10-23-2009, 02:15 PM	#4
da mayor Registered User Trader Score: (2) Join Date: Sep 2005 Location: Kenny at Infiniti of Massapequa Posts: 2,842	VPP is a great way to purchase a vehicle. DMV fees are different per county and state __________________ [kennychan@infinitiofmassapequa.com][VinnyTenRacing.Com][GT-Spec][RavSpec]

01-12-2010, 06:16 AM	#6
jmark Registered User Trader Score: (0) Join Date: Jul 2008 Location: Greer, SC Posts: 101	My dealer charges $199 doc fee. The first dealer I talked with wanted $599. __________________ '71 240Z, '78 280Z, '07 Nismo 350Z #0007, '09 G37S Sedan

01-12-2010, 10:18 AM	#7
colburs Registered User Trader Score: (0) Join Date: Oct 2009 Posts: 76	Not sure if this is true or not but my dealer in CT told me that the dealer is allowed to charge this fee (referred to as "conveyance") as long as EVERY customer is charged the fee. By CT law they are not allowed to negotiate the fee out or down. My dealer in FL who I ultimately ended up buying from (nothing to do with conveyance fees) did not charge me the conveyance fee. In both cases the "conveyance" fee did not include the DMV fees (tax, title, reg). To answer your question, go to the Nissan VPP website. I recall researching this and finding that dealer's ARE allowed to add in their standard documentation and processing fees. I got the impression that the dealer makes more money on a VPP deal than a similarly priced non-VPP deal (their tone and posture totally changed once I told them I had VPP). So eventhough they are allowed to charge the fee you may be able to talk them out of it especially if you openly discuss the fact that they are getting a decent profit within the structure of the VPP program. __________________ '09 6MT - Platinum Graphite

10-23-2009, 10:22 AM	#2
Mike Registered User Trader Score: (0) Join Date: Feb 2008 Posts: 1,975	Dealer handling fees? As in documentation? In california, the fee is standardized at $45 for sales, and $55 for leases. The fees pay for the people in the back office at the dealership who process all the paperwork. There is a lot more to selling a car than collecting money and depositing it.

01-11-2010, 11:03 PM	#5
dkmura Registered User Trader Score: (0) Join Date: Jan 2004 Posts: 94	The DMV fees were already included in the costs. What Colorado dealers were getting by with is charging every customer an additional $500 fee for their handling and processing.

01-12-2010, 11:55 AM	#8
chasemyaccord Registered User 2008 Infiniti G37 Coupe Trader Score: (1) Join Date: May 2005 Location: Riverside, CA Posts: 2,085	You're not talking about destination fees are you? I haven't really heard of "dealer handling" fees. VPP will only get you a discount on delivery fees (in addition to the car of course). __________________ 2008 Infiniti G37S 6MT OB (11/17/07)

01-12-2010, 01:12 PM	#9
Mike Registered User Trader Score: (0) Join Date: Feb 2008 Posts: 1,975	Dealers are allowed to tack on whatever fees they want to. It's up to the customer to decide if they want to pay them or not. Chase, you just happened to come to the right dealership and talk to the right guy

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